Fiserv

Enterprise Sales & Relationship Manager (m/f/d)

In short

This role involves hunting and signing new enterprise merchants, managing existing client relationships, and cross-selling Fiserv's merchant acquiring, terminal, gateway and value-added services across Retail, Grocery, QSR, Hospitality, Mobility and Delivery segments with a pan-CEE orientation. The company is Fiserv, a global Fintech and payments provider. It requires at least 5 years of experience in merchant acquiring, strong negotiation and business acumen, fluent English and Polish, and an active driving license.

About Fiserv
We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely.
Job Title
Enterprise Sales & Relationship Manager (m/f/d)
What does a successful Enterprise Sales & Relationship Manager do?
You will be responsible for hunting and signing new enterprise merchants. The role will also involve managing relations with existing clients and offering new products from our sales portfolio. You will grow Fiserv market share through the successful execution of the full cycle of new sales and cross-sell activities.
What You Will Do
•Identify and sign new sales opportunities, as well as manage relationships with existing clients and offer new products by cross sale activities
•Grow top line revenue by selling Fiserv's Enterprise offering, covering merchant acquiring, terminals, gateway and a wide range of value-added services
•Focus on target segments which are Retail, Grocery, QSR, Hospitality, Mobility, Delivery with an omnichannel and pan-CEE orientation, including Merchants, ISVs and Payment Facilitators, looking to enter card acquiring or to upgrade their current acquiring capabilities
•Manage and develop relations with existing clients and cross-sell of new products
•Develop and execute detailed go to market strategies that deliver business growth and incremental revenue to Fiserv; as well as develop and refine pricing models and contract frameworks
What You Will Need To Have
•Minimum 5 years of experience in the merchant acquiring industry
•A solid understanding of payments technology – specific familiarity with omnichannel platforms, gateways & terminals
•Ability to successfully manage sales deals through the sales process, negotiation, and contract signature
•Strong communication and negotiation skills delivering deal wins and fostering long-term client and partner relationships; as well as strong business analysis and financial acumen
•Ability to navigate and manage relationships within and across large, multi-cultural organisations
•Fluent English and Polish (other languages advantageous)
•Active driving license

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