Superchat

engineering manager for messaging and AI

In short

This Engineering Manager role leads a team of 3–4 engineers at Superchat, a company building a messaging and AI platform that helps businesses communicate with customers across WhatsApp, email, SMS, Instagram, and voice. The role is hands-on (about 50% of time on architecture, development, and code review) alongside team leadership, 1:1s, and hiring involvement. It requires 3+ years as a Senior/Staff Engineer with Java or another JVM language, plus 2+ years in a leadership role, and demands regular in-person presence with the team in Berlin.

About Superchat
Superchat builds a messaging and AI platform that helps businesses communicate with customers across channels such as WhatsApp, email, SMS, Instagram, and voice. Its AI agents respond across chat, email, and voice, and millions of messages flow through the platform every day.
Responsibilities
•Contribute directly to architecture, development, code reviews, and important technical projects for approximately 50% of the time
•Lead a team of 3–4 engineers and take responsibility for its effectiveness, technical quality, and delivery
•Work with the Product Manager to understand customer problems, shape solutions, scope projects, and set priorities
•Establish technical direction while enabling engineers to own decisions and develop their judgment
•Run regular 1:1s, give actionable feedback, and support each engineer's development and performance
•Remove blockers, manage dependencies, and help the team identify delivery risks early
•Improve engineering practices and explore effective uses of AI throughout the software development lifecycle
•Contribute to hiring through technical interviews, structured feedback, and candidate conversations
Requirements
•Be a strong, current backend engineer and remain deeply involved in software development
•Have 3+ years of experience as a Senior or Staff Engineer
•Have substantial experience with Java or another JVM language
•Have at least 2 years of experience in a leadership role, such as Tech Lead or Engineering Manager, or through leading projects and owning architecture
•Be comfortable owning, designing, and building crucial parts of production systems
•Be able to turn product goals into reality and increase delivery velocity in fast-paced startups
•Care about solving customer problems, engage with product decisions, challenge assumptions constructively, and find pragmatic solutions
•Explain complex technical topics to engineers and non-technical stakeholders, create alignment, and motivate people
•Use AI in the development workflow and be eager to explore how it can improve engineering speed, quality, and teamwork
•Be willing to work in person with the team regularly in Berlin; fully remote-only work is not suitable
•Be willing to stay hands-on with architecture, implementation, code review, and technical problem-solving; candidates seeking only people management are not suitable
•Avoid making every important technical decision personally or becoming a team bottleneck; candidates focused only on timelines and task tracking are not suitable
Nice to have: Kotlin, AWS
Conditions
•Attractive salary; amount not specified
•26 vacation days
•Choose between an Urban Sports Club/John Reed membership or a public transport/Dance subscription
•Regular company and team events
•Annual personal development budget of €500 for conferences, courses, books, career coaching, and more
•Inclusive startup culture supporting professional and personal growth
•Berlin office with free snacks, drinks, and top-notch equipment
•Practical relocation support to Berlin is available
•Hybrid setup with two work-from-home days as the standard

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