Position Summary
The Tools & Test Equipment Analyst supports the Vertiv Americas Services organization by managing tooling data, driving continuous improvement, and ensuring documentation accuracy within Connected CE. This role conducts data comparison studies, maintains tooling capabilities databases and SOPs, and interfaces with vendors to support service operations. Additionally, the position collaborates daily with Technical Support, Production, and Field teams to provide guidance and drive alignment. This role operates with minimal supervision, completing work independently and exercising sound judgment; work is reviewed for meeting objectives and business outcomes.
Responsibilities
•Drive continuous improvement initiatives across tooling operations to realize targeted metrics and operational excellence.
•Conduct data comparison studies for tools and test equipment, providing actionable recommendations.
•Maintain and continuously improve a database for tooling capabilities.
•Develop, maintain, and continuously improve internal standard operating procedures (SOPs) to drive consistency and operational excellence.
•Ensure documentation accuracy and completeness in Connected CE for the Tools and Test Equipment category, systematically resolving discrepancies.
•Partner with Production and Field associates to provide technical direction, guidance, and subject matter expertise as needed.
•Maintain consistent daily collaboration with Technical Support and internal/external Field Support teams to drive alignment and issue resolution.
•Interface with outside vendors and suppliers to obtain quotes, technical specifications, and other required information in support of service operations.
•Support non-standard unit setup by ensuring tools and test equipment can transact within the required plants.
Qualifications
•Bachelor of Science degree in Mechanical Engineering (BSME), Electrical Engineering (BSEE), Industrial Engineering (BSIE), or related technical discipline.
•Minimum 5 years of relevant engineering or technical experience in a service, manufacturing, or product support environment.
•Demonstrated ability to plan, organize, document, and communicate effectively; must be collaborative and team-oriented.
•Skilled in personal computer use and various applications programs, i.e., Smartsheet, Microsoft Office Suite, Solid Edge, CREO, communications, etc.
•Experience with Oracle PLM preferred; working knowledge of ERP system navigation is a plus.
The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute its Strategic Priorities: Safety, Integrity, Respect, Teamwork, Diversity & Inclusion; Customer Focus, Operational Excellence, High-Performance Culture, Innovation, Financial Strength.
