About the Role
Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.
The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium. The NCIA provides a wide range of services, including:
•Cyber Security: advanced cybersecurity solutions to protect NATO's communication networks and information systems against cyber threats.
•Command and Control Systems: systems used by NATO's military commanders to plan and execute operations.
•Satellite Communications: services to enable secure and reliable communications between NATO forces.
•Electronic Warfare: services to support NATO's mission to detect, deny, and defeat threats to its communication networks.
•Information Management: management of NATO's information technology infrastructure, including its databases, applications, and servers.
Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO's communication and information technology capabilities.
Program: Assistance and Advisory Service (AAS)
The NATO Communications and Information Agency (NCI Agency) is NATO's principal C3 capability deliverer and CIS service provider. It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V. To provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain a high performance-engaged workforce. The NCI Agency workforce strategically consists of three major categories: NATO International Civilians (NICs), Military (Mil), and Interim Workforce Consultants (IWCs). The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.
Role ID – C005518
Responsibilities
•Supports NATO Exercises as required
•Diagnose and resolve complex issues related to Identity Management, with focus on MIM synchronization engine
•Responsible for the installation, operation, maintenance and central administration of Active Directory Federation Services and Directory Services and Microsoft Identity Manager (MIM)
•Work closely with development, operations, and security teams to foster a collaborative environment and provide guidance on Identity and Access Management & Directory Synchronization best practices
•Incident Management – fix issues reported by Customers
•Problem Management – root cause analysis
•Development of new MIM Management Agent rules as required
•Provide solutions for Continuous Service Improvements
•Provides technical expertise to enable the correct execution of operational procedures
•Contributes to the planning and implementation of maintenance, configuration and installation tasks for the operational Active Directory and Active Directory Federation Services environments
•Implements disaster recovery procedures to ensure data integrity for all managed Active Directory and Active Directory Federation Services environments
•Develops & maintains Standard Operating Procedures for routine system administration tasks
Requirements
•Graduate degree in Computer and Information Systems Technology or an equivalent level of qualification or professional accreditation by a related engineering institute or professional body
•Experience in an information technology (IT) assignment, with focus in Identity and Access Management
•Minimum 10 years of experience of working in an Enterprise environment installing and maintaining Directory Synchronisation Services
•Minimum 10 years expertise in implementation and maintenance activities of Active Directory and Federation Services in large enterprise environments consisting of multiple interconnected and federated Active Directory Domains and Forests
•Demonstrated experience in Microsoft Identity Manager (MIM), with particular emphasis on the Synchronisation Engine in a large multi-forest environment
•Experience with Global Address List synchronization across different domains
•Experience in implementing configuration and security settings through AD Group Policies and troubleshooting related incidents
•Experience of implementing DNS configuration and troubleshooting
•Experience in creating and implementing gMSA accounts and troubleshooting related incidents
•Programming experience in C#, Microsoft PowerShell, VBScript
•Experience in maintaining Microsoft Active Directory in large multi-forest environments
•Experience in operating systems such as Windows 2016/2019/2022/2025
•Experience with software life-cycle activities
•Experience in supporting and advising SMEs (Subject matter experts) and Project Managers during all stages of project life cycle on topics related to Directory and Federation Services and Microsoft Identity Manager (MIM)
•Ability to manage multiple tasks and projects in a fast-moving environment, and to work in cross functional teams
•Fluent in English both spoken and written
Working Conditions
•Working Location: Braine l'Alleud, Belgium
•Working Policy: 100% onsite
•Travel: Some travel to other NATO sites may be required
•Security Clearance: Valid National or NATO Cosmic Top Secret
