Rockwell Automation

End User Account Manager-CPG

In short

This is a customer-facing sales account manager role at Rockwell Automation focused on the CPG/FMCG industry, managing relationships with End Users, OEMs, System Integrators and distributors to meet sales targets across industrial software, power control and process control solutions. The role requires a degree in Business, IT, Engineering or a related field, strong FMCG/CPG industry knowledge, and a minimum of 10 years of outcome-based solutions selling experience. It follows a hybrid work schedule based in Bangalore, India, requiring on-site presence Mondays, Tuesdays and Thursdays.

Job Description
Rockwell Automation is hiring an End-user Sales Account Manager to be based in Gurgaon. In this customer-facing sales role, you will liaise and build relationships with our customers' executive management teams to exceed allocated sales target across a broad range of industrial software, power control and process control solutions. Your competitive advantage and success will be achieved by applying Rockwell Automation's important areas of innovation and difference, to CPG/FMCG.
You will establish and maintain relationships at assigned accounts including but not limited to End Users, OEMs, and System Integrators, while coordinating the activity with distributors to ensure efficient utilization of resources.
You will report to Sales Leader End-user - CPG and follow a hybrid working schedule in Bangalore, India.
Your responsibilities
•Achieve allocated sales target in products, services and solutions by negotiating and bringing opportunities to closure while working with the broader matrixed Rockwell Automation sales teams and partners.
•Growth in existing account and acquisition of competition / new accounts.
•Improvement in customer satisfaction for assigned account packages.
•Develop and execute strategic account plans for assigned accounts through disciplined planning and sales execution process.
•Lead the relevant stakeholders, internal and partners (Distributors, System Integrators, OEMs) in the execution of every tactical action in pursuit of the strategic objectives defined in the Account Plans.
•Spend at least 70% of time in customer-facing activities in support of account plans.
•Adopt the company's disciplined approach to managing sales opportunities and front log using available sales tools.
•Ensure customer satisfaction through regular contacts / visits and company sponsored surveys. Facilitate resolution of customer issues.
•Analyse current business levels against allocated sales target and provide monthly, quarterly and yearly sales forecasts.
•Stay current on Industry trends, competitors, market drivers and RA offerings.
•Perform any other relevant duties as and when assigned by Manager.
The Essentials - You Will Have:
•Degree in Business, IT, Engineering or a related discipline.
•Good knowledge in FMCG / CPG industry.
•Experience in an industrial production environment, involved in the management or delivery of solution-based outcomes.
•Minimum of 10 years of outcome-based solutions selling experience.
The Preferred - You Might Also Have:
•Software experience will be an added advantage - PTC, ThingWorx, Manufacturing Execution Systems (MES), Business Intelligence, Digital Transformation, Analytics, Advanced Analytics etc.
What We Offer:
Our benefits package includes:
•Comprehensive mindfulness programs with a premium membership to Calm
•Volunteer Paid Time off available after 6 months of employment for eligible employees
•Company volunteer and donation matching program – your volunteer hours or personal cash donations to an eligible charity can be matched with a charitable donation
•Employee Assistance Program
•Personalized wellbeing programs through our OnTrack program
•On-demand digital course library for professional development
•... and other local benefits!
Rockwell Automation's hybrid policy aligns that employees are expected to work at a Rockwell location at least Mondays, Tuesdays, and Thursdays unless they have a business obligation out of the office.

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