# About HBX Group
HBX Group is the world's leading technology partner, connecting and empowering the world of travel. We bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. We're headquartered in Palma, Mallorca and employ around 3,500 people worldwide.
The Account Manager is responsible for managing and developing a portfolio of hotel partners within the Bedbank division, ensuring competitive commercial agreements that maximize revenue, profitability, and market share. This role focuses on building strong supplier relationships, negotiating rates and inventory, identifying growth opportunities, and positioning the company as the preferred distribution partner in assigned destinations.
Responsibilities
•Manage and develop a portfolio of hotel partners within assigned destinations
•Negotiate commercial agreements, rates, allotments, promotions, and special deals to secure competitive product offerings
•Build and maintain strong relationships with hotel suppliers through regular communication, meetings, and business reviews
•Monitor, analyze, and report on key performance metrics, including revenue, profitability, room night production, and market share
•Identify opportunities to improve commercial performance and implement strategies to drive growth
•Promote the company as the preferred partner for hotel suppliers and ensure alignment with company strategy
•Conduct market and competitor analysis to identify trends, opportunities, and potential risks
•Manage and mitigate financial and contractual risks within the destination portfolio
•Represent the company at industry events, trade shows, networking activities, and supplier meetings
•Collaborate with internal teams to optimize product availability, commercial performance, and supplier engagement
Requirements
•Proven experience in hotel contracting, account management, sales, procurement, or a related commercial role
•Strong negotiation and relationship management skills with the ability to influence stakeholders at all levels
•Excellent analytical skills and the ability to interpret commercial and performance data
•Experience managing supplier relationships and delivering measurable business results
•Strong decision-making skills with the ability to work independently and proactively
•Advanced proficiency in Microsoft Excel and other business reporting tools
•Excellent communication, presentation, and interpersonal skills
•Results-oriented mindset with a strong commercial focus and a "can-do" attitude
•Solid understanding of the assigned destination, including local market dynamics and hotel supplier landscape
•Minimum of 2–3 years of relevant experience in hospitality, travel, tourism, or a related industry
•Experience working with senior stakeholders and upper-level management
•Fluency in English, both written and spoken
What we offer
•Work within an innovative, engaging and multicultural environment
•Opportunity to build strong and lasting business relationships and friendships from around the world
•Opportunity to develop your career locally or within one of our beautiful working locations across the globe
