JLL

Director, Program Management

In short

This is a Program Management leadership role at JLL, overseeing workplace strategy programs for enterprise clients, managing program plans, stakeholder relationships, and risk/escalation processes across multiple workstreams. It demands experience acting as a Program Manager on major projects, partnering with Construction Leads, and advising client leadership. The role is remote (based near Charlotte, NC, US) and does not offer visa sponsorship.

About the Role
JLL empowers you to shape a brighter way.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
Responsibilities
•Continuously improve end-to-end program templates and plans for key office locations in support of clients Workplace Strategy
•Meet regularly with workstream leads to define milestones, build detailed project plans, and regularly update status documentation
•Manage program routines, reporting/dashboards, and escalation procedures
•Partner effectively across key stakeholders and program leadership to ensure alignment and smooth execution of program deliverables
•Actively manages program plans, resolving risks and issues in a timely manner
•Maintain direct relationships with client leaders as requested by that leadership team. Provide trusted guidance and recommendations for improved outputs and team functionality. Facilitate regular recurring meetings with these leaders, bringing forward for discussion critical topics related to the Program or specific projects or workstreams, and act as an advisor for Program related activities and general work.
•Acting as Program Manager, provide guidance and support for the team in delivering major projects for the portfolio. Continually monitor projects and workstream activities, identifying potential risk and action items for the team. Facilitate weekly Program-wide team meetings during which critical program-wide and project-specific risks, milestones and integration items are discussed in a collaborative setting.
•Establish and continually nurture relationships with project-related client workstreams, as well as multiple enterprise workstreams, which play a critical role in the overall building program and/or large projects. Hold regular meetings with workstreams and stakeholders during which critical risks and action items are discussed, providing recommendations and partnering to identify additional deliverables and potential risks.
•Partner with Construction Lead and consultants as requested in management of specific vendor deliverables or coordination
•Focus on ad-hoc projects or workstream activities as needed or requested to enable progress and mitigate potential risk
•Take on roles such as Design Partner scope management and Consultant selection committee participation as requested by client leadership and Construction Lead
Visa Sponsorship
This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.
Compensation
Expected compensation for this position: 140,000.00 – 170,000.00 USD per year. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.
Location
Remote – Charlotte, NC
Benefits
Personalized benefits that support personal well-being and growth. JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits include:
•401(k) plan with matching company contributions
•Comprehensive Medical, Dental & Vision Care
•Paid parental leave at 100% of salary
•Paid Time Off and Company Holidays
•Early access to earned wages through Daily Pay

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