Compensation
93,500.00 - 175,400.00 CAD Annual
Purpose
The Director of Business Development plays a pivotal role in managing relationships with Sysco's regional chain customers at the head office level, with support for site-level operations. This strategic position is essential for delivering an exceptional customer experience while focusing on increasing sales, service quality, and profitability for Sysco's Canadian operations. Regional Chains that are poised to expand across Canada and may require guidance and resources while they are scaling across regions.
The Director not only must understand Canada's unique competitive landscape but also what differentiates the regional landscapes. They must be willing to represent Sysco at industry events and participation within trade associations. This role will work with cross functional leaders within Sysco Canada to develop strategies and models to support our emerging chain customers and maintain business profitability.
Responsibilities
•Working with Business Development Managers – Emerging Chains this role is accountable for business development for regional chains that are looking to expand into other regions, potentially even nationally.
•Build strategic sales plan that captures and builds Sysco fair share of the wallet in the various regional chain accounts in a variety of market segments.
•Responsible for driving the achievement of the annual target in realized sales and annualized sales for fiscal year comprised of brand-new customers to Sysco as well as a potential target list of lost customers to Sysco.
•Establish positive working relationships with all departments in the Regions across Canada.
•Strategizing and coordinating with internal resources and departments to ensure customer service and financial objectives are developed and achieved for business development customers.
•Understanding our customers' business and providing value-added solutions through products, services, tools, and information to help them succeed. Educating, promoting, and leveraging these resources to build business with targeted accounts.
•Working closely with potential customers, initiating business development opportunities, and following up on business retention after transfer to the NAM, Contract SC, or AM.
•Working closely with the VPNA's, VP SS & BD as well as the Director's on prospect leads, development, and assignment of customers to NAM's, AM's & Contract SC's when successful.
•Fully utilize internal CRM tools (including 360) to manage contacts and track opportunities and results.
•Addressing the Canadian senior leadership team on the selling environment and current market trends.
•Ability to use economic, financial, market and industry metrics to understand and improve business results; use one's understanding of major business functions, industry trends, and Sysco's position to contribute to effective business strategies and tactics.
•Provides overall leadership and people management for the Business Development team, including recruitment, coaching, performance management, talent development, CRM adoption, implementation of business initiatives, employee engagement, and oversight of team scheduling and administrative processes.
Skills
•Demonstrated ability to apply business financial knowledge to support growth and to provide meaningful analytics
•Proficient in Microsoft Office including Excel, Word, PowerPoint, and Outlook.
•Excellent communication skills using negotiation processes and gaining agreement of others.
•Embraces change and champions corporate initiatives
•Demonstrated ability to coach and mentor peers and associates
•Flexible; readily accepts change; open to innovative ideas
•Formal presentation experience to small and large groups.
•Must possess and maintain a valid Driver License and reliable vehicle.
•Bilingualism considered an asset.
Education
•Post-Secondary Degree or Diploma in a business-related field; equivalent experience may be considered.
Experience
•Minimum of five (5+) years' work experience in a business development or sales role. Experience in the food service industry is an asset.
Travel Requirements
0-25%
Company Overview
Sysco is the global leader in foodservice distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide and serves more than 700,000 customer locations. We offer our colleagues the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations.
Our Purpose: Connecting the world to share food and care for one another
Our Mission: Delivering success for our customers through industry-leading people, products and solutions
Our Identity: Together we define our future of foodservice and supply chain
Benefits: Comprehensive Flexible Benefits including Health and Dental, Health Care Spending and Wellness Accounts, Short-Term and Long-Term Disability, Life Insurance, Voluntary Optional Insurance, Parental Leave Plan, Company Pension Plan, Group RRSP & TFSA, Employee and Family Assistance, Stock Purchase Plan, Maple Virtual Care, Unlimited on-line learning, Sysco product discounts, Preferred vendor discounts, Associate Resource Groups (benefits may vary based on location or bargaining unit).
