Schneider Electric Hub

Digital grid customer project manager in software

In short

This senior Project Manager role at Schneider Electric's Digital Grid business unit (Global PMO) leads delivery of complex IT/software projects (ADMS, ArcFM GIS, etc.) to customers worldwide, covering the full project lifecycle, customer relationship management, risk and claims handling, and full accountability for project profitability. It's a hybrid position based in Novi Sad, Serbia, requiring 3+ years of Project Management experience, strong PM software and contract management skills, and fluent English. A degree or equivalent experience and ability to travel internationally are required, with software/utility industry PM background and PMP/ACP certification considered a plus.

About the Role
The candidate would join the Digital Grid (DG) business unit, as part of the Global Project Management Office (PMO). Reporting to the PM/PMO Manager, would be responsible for the delivery of complex IT projects to new and existing customers worldwide. These projects are related to the Schneider Electric Digital Grid's suites of software, such as Advanced Distribution Management System (ADMS), ArcFM Solution Suite for GIS systems, ...
Responsibilities
•Lead and execute large-scale customer projects in full or manage projects' key aspects as part of a wider project/program team(s), while working effectively across multiple business units.
•Manage the Project Team throughout the lifecycle of the project (initiation, planning, execution, monitoring and control, lessons learned) including task planning, monitoring progress, and controlling deliverables until completion, following the Schneider Electric Customer Project processes and methodology.
•Identify and alert on execution risks. Be proactive in leading and resolving associated issues and effectively manage claims and variation orders.
•Ensure effective communication with all internal and external stakeholders and within the Project Team(s) and management.
•Act as the primary point of contact for the customer and maintain Project Team interaction: correspondences, emails, calls and meetings, to ensure consistent execution and customer satisfaction.
•Take full accountability over project profitability (cost, cash flow & margin) including forecasting, engagements follow-ups and re-forecasting, ensuring timely revenue recognition as per forecast.
•Monitor and control project progress versus budget spending and strive for gross margin improvement.
•Manage project contract ensuring fulfillment of Schneider Electric contractual obligations and application of its contractual rights.
•A systematic review of deviations against specifications, or additional customer requests, following the formal Project Change Control process.
•Ensure full and effective reporting to management and timely surfacing of project events impacting project performance or compliance with governance or safety principles.
•Responsible for the proper implementation of Schneider Electric safety standards all along with project execution, and for all parties (Schneider and subcontractors).
•Conduct lessons learned sessions with internal teams including Tendering, Sales, Operations and within the Project Team.
Requirements
•Qualified to degree level in a relevant discipline (Engineering and/or Software Business), but candidates with an equivalent level of experience will also be considered.
•3+ years' experience in Project Management roles.
•Excellent organizational, communication, and interpersonal skills.
•Fluency in English language.
•Excellent analytical skills.
•Proven ability to solve problems creatively.
•Strong familiarity with Project Management software tools (MS Excel and MS Project), methodologies, and best practices.
•Ability to complete projects according to outlined scope, budget, and timeline.
•Basic knowledge of Contract Management is required.
•Ability to travel internationally.
Nice to have
•Strong track record in Software Project management practices.
•Experience in software solution delivery within an electrical utility segment.
•Project Management Professional (PMP) or Agile Certified Practitioner (ACP) Certification.
•Knowledge of the electrical transmission and distribution concepts (Power engineering).
•Experience and knowledge of modern control systems in electrical automation applications (SCADA, RTUs, PLCs).
•Knowledge of IT infrastructures and Cybersecurity.
Conditions / Benefits
•Hybrid working model (WFH or Office) & flexible working hours
•24+ days of annual leave
•International team with the possibility for training & upskilling
•Gym & sports activities
•Learning & Development for each employee (including internal platforms & additional budget)
•Chance to be mentored by any worldwide expert inside Schneider Electric
•Financial, legal, and psychological assistance program
•Private health insurance
•Summer recharge program during July and August
•Lunch inside the Hub with discounts
•Family policy – Parental leave and Care leave
•Recognition culture through the StepUp platform & annual bonus
•Building a career in the #1 world sustainable multinational company

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