About the area
Data Centre Services (DCS) at Deutsche Bank is the central IT infrastructure team responsible for the strategic leadership, operational management, and governance of the global IT Hosting portfolio, encompassing data centres and technology rooms. DCS manages a reliable, flexible, and efficient hosting portfolio to meet the evolving needs of the bank, including AI, Private Cloud, and Ultra-Low Latency technologies to support the business.
The function is responsible for the operational management alongside robust governance and control for Regional Data Centres (RDCs) and Edge Data Centres (EDCs), achieved through diligent oversight, vendor management, cost control, and capacity utilisation. DCS provides physically secure and adaptable spaces for current and future IT requirements.
Your key responsibilities
•Drive In-DC Activities: Take responsibility for making critical operational decisions and driving the daily direction of all physical white space and grey space activities within the German facilities.
•Onsite Facility Reviews: Perform regular, comprehensive onsite visits and operational reviews of the newly commissioned, state-of-the-art DC facility in Frankfurt as well as existing facilities in Germany, to ensure strict conformance to global standards for availability, performance, and security.
•Incident & Change Governance: Act as the local escalation point for white space activities (IMAC/R/D), orchestrating rapid incident resolution, conducting thorough root-cause analyses, and approving complex changes to minimize production risks.
•Conduit for DCS & Vendors: Act as the primary, high-level conduit and liaison between the wider global DCS team and local onsite operational vendors/smart hands teams.
•Landlord & Operator Relations: Work in close partnership with facility landlords, colocation operators, and utility providers to oversee planned maintenance (MOPs), risk assessments, and Mechanical, Electrical, and Plumbing (MEP) activities, ensuring facility-related issues never impact production services.
•Service Delivery & Compliance: Supervise on-site third-party partners to ensure vendor deliverables, operational workflows, and health & safety standards strictly align with contractual obligations and the global Target Operating Model (TOM).
Your skills and experiences
•Experience: Minimum of 7–10 years of hands-on experience in data centre operations, with at least 3–5 years in a lead, supervisory, or managerial role managing complex facilities.
•Technical Expertise: Deep understanding of physical data centre white space infrastructure (racking, copper/fibre cabling, patching, PDUs) and Mechanical & Electrical (M&E) grey space systems (UPS, cooling, power distribution, generators, fire protection, and BMS).
•Local Language Proficiency: Fluency in German (written and spoken) is required to effectively manage local landlords, German authorities, and local vendor staff; high proficiency in English (written and spoken) is also required for global team collaboration.
•Local Standards Knowledge: Strong understanding of German engineering, environmental, and safety standards (e.g., VDE standards, DIN, UVV) as applicable to critical facilities operations.
•Transition & Frameworks: Proven experience in change management or organisational transitions (implementing TOM) and a solid understanding of the ITIL framework.
•AI Tools: Proven ability to leverage AI tools to enhance productivity, optimise workflows, and solve business problems, while applying critical judgment to ensure responsible and ethical use of data and AI outputs.
What we offer
A comprehensive portfolio of benefits and offerings to support both private and professional needs:
•Emotionally and mentally balanced: consultation in difficult life situations as well as mental health awareness trainings.
•Physically thriving: health check-ups, vaccination drives, as well as advice on healthy living and nutrition.
•Socially connected: PME family service, FitnessCenter Job, flexible working (e.g. part-time, hybrid working, job tandem), and an extensive culture of diversity, equity and inclusion.
•Financially secure: pension plans, banking services, company bicycle, or "Deutschlandticket".
Benefits slightly vary across locations; please contact your recruiter with specific questions.
This job is available in full and part-time.
In case of any recruitment-related questions, please get in touch with Michaela Peschke (06991043951).
