Position Summary
The Senior Manager, D2C Finance Strategy will serve as the financial advisor to Samsung Brazil's D2C business, shaping how the channel grows profitably in Brazil, one of the most dynamic e-commerce markets in Latin America. This leader will own the financial strategy, governance, and performance safeguards behind Samsung's online sales in Brazil, spanning planning and forecasting, pricing and promotion economics, and the payments, fraud, and order-flow controls. The role leads a team of managers and specialists, sets the standard for financial discipline across the D2C organization, and partners with business leaders and Corporate Finance to turn Brazil's fast-moving consumer behavior into sustainable competitive advantage.
Role and Responsibilities
Highlights:
•Location: São Paulo - SP
•Type of contract: Permanent contract, Full time
•Work Modality: On site
D2C Financial Strategy & Business Partnering
•Act as the primary financial advisor to the D2C leadership team, translating business ambitions into financial targets, investment cases, and profitability roadmaps.
•Drive profitable growth and margin optimization across Samsung's e-commerce channels in Brazil, including own-site, marketplace, and partner-platform sales.
•Lead long-term financial planning, including scenario modeling, capital allocation recommendations, and business case validation for new initiatives.
•Serve as the principal bridge between D2C and Corporate Finance, ensuring alignment on reporting standards, investment governance, and performance expectations.
FP&A Oversight
•Provide strategic direction to the FP&A Manager on budgeting, rolling forecasts, and long-range planning for the D2C business.
•Ensure P&L accountability at the channel and category level, with clear ownership of revenue, gross margin, operating expense, and contribution targets.
•Oversee variance analysis and drive timely, decision-ready commentary for executive stakeholders.
•Establish and maintain the executive financial reporting cadence, ensuring accuracy, consistency, and transparency across the business.
Pricing Control & Governance
•Guide team on pricing operations, ensuring pricing decisions reflect margin targets, competitive positioning, and commercial policy.
•Own the economic evaluation of promotions and campaigns, measuring ROI, incremental margin, and cannibalization to inform future investment decisions.
•Safeguard margin integrity by setting governance thresholds, approval protocols, and exception controls for pricing and discounting.
•Ensure compliance with commercial policy, pricing rules, and applicable Brazilian tax and regulatory requirements affecting pricing structures.
Payments, Fraud & Order Status Tracking (OST) Safeguard
•Oversee the team to maximize payment approval rates and checkout conversion across Pix, credit card (including installment products), boleto, and other local payment methods.
•Set and monitor the financial strategy for fraud prevention, balancing chargeback and fraud losses against approval rates and customer experience.
•Drive optimization of gateway, acquirer, and payment-processing costs through negotiation support, provider benchmarking, and routing strategy.
•Ensure end-to-end financial reconciliation of the order-to-cash cycle through OST, closing gaps between order status, payment settlement, and recognized revenue.
Secondary Responsibilities
•Market Intelligence & Benchmarking: Monitor Brazilian e-commerce financial trends, consumer payment behavior (Pix growth, credit and installment dynamics, local financing), competitor pricing, and the evolving fraud landscape. Translate insights into actionable recommendations for D2C leadership.
•Process Optimization & Internal Controls: Strengthen internal controls, audit readiness, and financial workflows. Lead process redesign that improves speed, accuracy, and compliance between D2C and Corporate Finance, including alignment with Samsung global policies and Brazilian regulatory requirements.
•Team Leadership & Development: Mentor, coach, and develop the management team, building succession depth and a high-performance, accountable culture. Set clear objectives, provide regular performance feedback, and foster cross-functional collaboration.
•Stakeholder Engagement: Represent D2C finance in executive forums, investment reviews, and cross-regional discussions with Samsung headquarters and Latin American counterparts.
Requirements
•Solid progressive experience in Finance, FP&A, or business finance, with a substantial portion within e-commerce, retail, or digital business models in Brazil.
•Desirable experience in D2C, online marketplace, or omnichannel environments, including exposure to payments, pricing, or fraud economics.
Education
•Bachelor's degree in Business Administration, Economics, Engineering, or Finance.
•Professional certifications in finance or controllership (e.g., CFA, CPA, or equivalent) are a plus.
•Advanced English (essential for global reporting and interaction).
Hard Skills & Technical Expertise
•Advanced financial modeling, scenario planning, and P&L management.
•Strong command of enterprise financial systems.
•Working knowledge of e-commerce payment ecosystems, including gateways, acquirers, antifraud platforms, and chargeback management.
•Solid understanding of Brazilian tax structures and their impact on pricing and channel economics.
•Proficiency with data-driven decision-making tools; the role relies on insight from BI partners, so the leader must interpret analysis and ask the right questions.
Benefits
•Comprehensive health and wellness programs
•Professional development opportunities
•Opportunities for career advancement
•Global networking and collaboration
