DEVXED

Customer Support Specialist (Minsk)

In short

This onsite role in Minsk involves answering emails and handling phone calls from users of an online marketplace platform, aiming to provide a positive customer experience at every touchpoint. The employer is a product company running an inventory, warehousing, pricing and affiliate platform serving hundreds of thousands of active users. It requires excellent spoken and written US English, with prior customer support experience considered a plus.

Location
Onsite in Minsk, Belarus
Company
DEVXED is a product company operating a platform for inventory synchronization, warehousing systems, real-time pricing, affiliate modules, and mobile applications, processing millions of requests daily for hundreds of thousands of active users.
What you will do
•Answer emails from users of the online marketplace platform.
•Handle customer phone calls.
•Provide a positive customer experience at every touchpoint.
Requirements
•Excellent spoken and written US English.
•Desire to learn new things.
•Previous customer support experience is advantageous.
Culture & Benefits
•Comfortable office in central Minsk with flexible working hours.
•Free medical service, including dental care.
•Compensation for sports activities.
•Free restaurant meals on Fridays, snacks, fruit, nuts, tea, and coffee.
•Comfortable workspace with Netflix, Amazon Prime Video, and PlayStation.
•Professional literature from Amazon.

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