SoftSwiss

customer success manager in iGaming

In short

Customer Success Manager для Game Aggregator в SoftSwiss — компании, поставляющей iGaming-решения. Роль включает подключение новых провайдеров и валют для казино, проверку документов клиентов, техническую настройку проектов, подготовку счетов и отчётов, а также постоянную коммуникацию с клиентами и командами. Требуется английский на уровне B1–B2 и русский от B2+, а также сильные навыки самоорганизации и работы с информацией. Работа полностью удалённая, junior-уровень.

Описание
SOFTSWISS supplies iGaming software solutions. Its Game Aggregator is a high-load casino games API platform that connects operator platforms to multiple remote game servers through a single integration.
Задачи
•Process requests to enable new providers and currencies for the casino
•Check the functionality of newly enabled providers and currencies
•Collect required client documents and verify that all necessary documents are provided according to the required list
•Perform technical configuration of new projects
•Prepare invoices and various reports for clients
•Communicate with clients and collaborate with other Game Aggregator teams
•Inform clients about important changes and monitor their implementation
Требования
•Written and spoken English at B1–B2 level
•Written and spoken Russian at least B2+ level
•Strong self-organisation, multitasking skills, and attention to detail
•Ability to prioritise tasks effectively
•Ability to independently search for, analyse, and systematise information
Условия
•Private health insurance
•Sports benefits
•Comprehensive Mental Health Program
•Free online English lessons
•Local language courses
•Paid time off
•Maternity leave support
•Referral program rewards
•Upskilling, internal workshops, and participation in professional conferences and corporate events

Stop applying.
Get referred.

$10 in free credits

In just 60 seconds, fully on autopilot — Eraldt's AI agents read your CV, map the roles you fit, find live vacancies and the people who can refer you, write personal emails, and get you referred.

This isn't an application: your CV doesn't go to the company, and we don't promise a referral for this exact role.

Discover who else lands interviews on autopilot