State Street

Custody Services, Associate 2

In short

This role sits within State Street Global Services, handling trade processing and client service support for custody and accounting operations. It involves rectifying stuck trade instructions (SWIFT/FAX) due to reference data issues, and acting as a single point of contact for incoming client inquiries across functional teams. Requires a bachelor's degree in commerce, BBA, MBA Finance or MCom, and 1+ years of experience in financial services, ideally with trade settlement and SWIFT messaging exposure. Strong communication, organizational and multitasking skills are essential.

Why this role is important to us
The team you will be joining is a part of State Street Global Services (SSGS). SSGS gives asset owners and managers access to the essential financial tools they need to deliver effective investment solutions. From core custody, accounting, fund administration and shareholder recordkeeping, to complete operations solutions and servicing for alternative assets like OTC derivatives, private equity and real estate, SSGS' tools help our clients make better investment choices and act on growth opportunities.
Join us if making your mark in the financial services industry from day one is a challenge you are up for.
•Electronic/Manual Trade Processing - Trade Instructions sent through SWIFT/FAX by IMs get stuck in GTM/IIP due to various reasons like missing SSIs, Reference data elements like Broker code, Fund set up. ETD/Manual team rectifies those errors and pushes into the Custody & Accounting platform- MCH.
•Client Service Team - The role of Client Service team is to work on time critical incoming inquiries across functional TS teams. Client Service team is a single point of contact for all functional TS incoming inquiries.
•Function as an extension of our client service model ensuring seamless service delivery across Business Operations for our clients.
•Engage with business leads and peers, interfaces with senior leaders across the organization. Build strong internal and external relationships and ensure service quality and customer satisfaction.
Experience, Qualifications, Skills and Abilities
•Bachelor's degree in commerce, BBA, MBA Finance or MCom.
•1+ years of experience in Financial Services Industry.
•Experience in trade capture/ trade settlement, SWIFT messages, Cash/payment processing, telephonic interaction experience with brokers/custodians, etc. is helpful.
•Strong time management and organizational skills; Ability to multitask in a challenging environment.
•Strong written and oral communication skills.
•Excellent interpersonal, communication, facilitation, presentation and negotiation skills.
About State Street
State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

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