About
Coinspaid Dev is the engineering brand behind the technology, infrastructure, and R&D expertise built within Coinspaid. Its teams build distributed systems and blockchain infrastructure operating across more than 20 blockchain networks, with a mission to advance blockchain infrastructure engineering and contribute practical expertise to the industry.
Responsibilities
•Lead the transformation of Technology Operations across Platform/DevOps, Corporate IT, and Operational Excellence, shifting from reactive operations toward ownership, automation, self-service, and measurable outcomes
•Define the Technology Operations strategy, target operating model, organizational structure, responsibilities, priorities, and transformation roadmap
•Lead established technology functions through Heads, Leads, and other managers, creating accountability and developing autonomous leaders
•Evolve DevOps toward a Platform Engineering model that reduces operational toil, increases self-service, and improves developer productivity while maintaining reliability and security
•Partner with Engineering to establish a "you build it, you own it" model, enabling product teams to own production services while Technology Operations provides the platform, standards, tooling, and operational framework
•Develop Service Management toward Operational Excellence by strengthening service ownership, incident and problem management, risk-based change governance, and the use of operational data to eliminate systemic failures
•Transform Corporate IT into a secure, automated employee technology model with identity and access lifecycle management, device management, governance, and employee self-service
•Assess the organization, technology landscape, and operating model; identify gaps and turn them into improvement initiatives
•Improve the maturity, reliability, scalability, and efficiency of operations supporting production-critical systems
•Define operational metrics to identify systemic problems, measure transformation outcomes, and drive improvements
•Own the Technology Operations contribution to digital operational resilience, including ICT business continuity, disaster recovery, backup and restoration, resilience testing, recovery objectives, crisis readiness, and remediation of findings
•Partner with Security, Risk, and Compliance to maintain ICT risk management and controls, including technology risk identification, critical service dependencies, third-party risk, resilience testing, audit readiness, and regulatory remediation
•Ensure operational and technology risks are identified, understood, prioritized, and addressed
•Support audits, certifications, regulatory requirements, and controls relevant to financial and technology organizations
•Own and optimize budgets, technology vendors, infrastructure investments, and external partnerships within the function
•Partner with Engineering, Security, Risk, Compliance, Product, Finance, and other business functions
•Represent Technology Operations in cross-functional and executive discussions, communicating complex technology and operational topics to different audiences
•Prepare the technology organization for growth, including more complex enterprise customers, new products, and a larger engineering organization
Requirements
•Significant leadership experience in Technology Operations, IT Operations, Infrastructure & Operations, Platform/Production Operations, Platform Engineering, or a comparable technology function
•Experience as a manager of managers, responsible for several teams or functions through Heads, Engineering Managers, Team Leads, or equivalent leaders
•Proven experience in a comparable senior role within a product engineering organization, such as Technology Director, VP/Head of Technology Operations, or Platform/Infrastructure leader
•Proven examples of significant organizational or technology transformation, including changing operating models, building or restructuring functions, introducing capabilities, increasing operational maturity, scaling teams, or changing how technology organizations operate
•Experience leading or evolving DevOps, SRE, or infrastructure capabilities toward Platform Engineering, including developer self-service, automation, and reducing operational toil
•Strong understanding of production ownership models and the relationship between Platform Engineering and product engineering teams
•Experience with production-critical systems where availability, reliability, security, and operational failures have direct business impact
•Experience with IT and Service Management in modern product or engineering environments, including incident, problem, and change management
•Experience transforming Corporate IT or employee technology environments, including identity and access lifecycle, endpoint and device management, automation, governance, and employee self-service
•Practical experience with business continuity, disaster recovery, and operational resilience in production-critical environments, including BIA, RTO/RPO, backup and restoration, resilience testing, and remediation
•Experience working with Security, Risk, and Compliance teams and managing technology and operational risks
•Exposure to audits, certifications, regulatory requirements, and operational controls relevant to financial institutions or other regulated environments
•Experience managing budgets, vendors, contracts, and technology investments
•Ability to operate effectively amid undefined requirements, organizational boundaries, or solutions
•Track record of developing leaders and building teams that can operate without constant escalation or executive intervention
•Ability to shift between strategic topics and operational problems, delegate ownership appropriately, and step in personally when needed
•Strong stakeholder management and communication skills with technical teams, senior business stakeholders, and executive leadership
Nice to have
•Working knowledge of technology operations regulations in financial services, such as DORA, and ability to translate requirements into pragmatic engineering and operational controls
•Experience in fintech, payments, banking, financial infrastructure, or another regulated and production-critical technology environment
Benefits
•Benefit Bar: up to €230/month, a flexible budget for expenses such as sports, mental health, coworking, home office, or medical-related needs
•Optional offices and relocation support
•Budget for courses, certifications, and professional development
•Language learning support
•Medical insurance or reimbursement depending on location
•Access to mental health support
•Financial support for important life events
•Merch shop with rewards system
•Team offsites and company events
