TransUnion

Corporate Affairs and Communication Senior Advisor

In short

This role leads issues management and crisis communications for TransUnion's U.S. business, developing communications plans, media strategies, and engaging internal stakeholders and government relations teams. It's a hybrid position based in Washington, DC, reporting to the Director of Corporate Affairs and Communications, requiring at least 7 years of progressive experience in corporate or PR agency settings. Strong writing, media relations, and policy communications skills are essential, along with the ability to lead projects independently in a highly matrixed organization.

Team Overview
The Corporate Affairs & Communications Senior Advisor will lead issues management and crisis communications efforts, helping the organization anticipate, coordinate and respond to matters that may affect its reputation. The role will partner across a highly matrixed organization to develop communications plans, engage internal stakeholders and media, and improve the processes used to manage complex and time-sensitive issues. This role reports to the Director of Corporate Affairs and Communications.
This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.
Role Overview and Core Responsibilities
•In this role, you'll help support U.S. issues management and crisis communications, working cross-functionally to develop and execute the company's internal and external communications response to issues affecting our U.S. business.
•You'll also focus on strengthening issues preparedness through proactive risk monitoring and evaluation, helping the company anticipate emerging challenges and respond effectively.
•You'll develop actionable communications and media strategies to translate complex business, policy and regulatory issues into compelling and persuasive narratives.
•You'll help provide strategic support to our U.S. Government Relations team, developing communications plans, messaging and other materials that support our engagement with government and regulatory stakeholders.
•You'll be charged with developing productive relationships with key reporters and handling pitches, inquiry responses, background briefings, spokesperson training and media monitoring.
•You'll collaborate with agency and in-house creative partners, providing input to plans and deliverables to help optimize performance and outcomes. You'll also work with industry peers, our trade association, research partners and other third parties to develop communications campaigns and deliverables.
Required Knowledge and Experiences
•7+ years of relevant progressive experience, preferably in corporate or PR agency settings.
•Bachelor's degree.
•Expertise in corporate issues management, building on pre-existing skills that include a track record of leading successful communications responses to high-impact reputational challenges.
•Exceptional communication skills, including the ability to write, pitch and translate complex issues content into clear and impactful narratives.
•Experience developing media strategies and cultivating reporter/influencer relationships.
•A background in policy-related communications either in or aimed at U.S. legislative and regulatory bodies (or a desire to learn).
•Demonstrated ability to lead projects independently, navigate ambiguity and implement practical solutions that improve team performance and business outcomes.
•Diplomacy and the ability to form effective, consultative working relationships with internal and external stakeholders.
Benefits
At TransUnion, benefits are designed to help you feel well, do well, and plan well—from day one.
•For Your Health: Day-one eligibility for medical, dental, and vision coverage, plus supplemental plan options. Spousal, domestic partner, and other eligible dependent coverage available on select plans. Tax-advantaged HSA and FSA accounts.
•For Your Protection: Company-paid basic life and AD&D, optional voluntary life and AD&D for you and your family, and short- and long-term disability. Optional legal plan, pet insurance, and travel accident coverage.
•For Your Family: Adoption assistance, fertility planning coverage, caregiver support, Dependent Care FSA with possibility of an employer match, complimentary Care@Work membership, and up to 12 weeks of paid parental leave with eligibility for a thoughtful, gradual return.
•For Your Future: 401(k) with employer match and Employee Stock Purchase Plan (ESPP). Financial wellness resources, career coaching, and optional long-term care insurance.
•For You: Tuition reimbursement, flexible time off for exempt employees or paid time off for nonexempt employees, up to 12 paid holidays per year, commuter benefits, employee discounts, charitable gift matching, and paid volunteer time off, plus corporate volunteer events.
•For Your Wellness: 24/7 support including professional therapy, coaching, and emotional well-being programs alongside guided meditation and resources that support physical, mental, social, and financial wellness.
Pay Scale Information
The U.S. base salary range for this position is $126,700.00 - $190,000.00 annually. The salary range reflects a reasonable estimate of the range of compensation for this job. At TransUnion, actual compensation is based on careful consideration of additional factors such as (but not limited to) an individual's education, training, work experience, job-related skill set, location, and industry knowledge, as well as the scope and responsibilities of the position and market considerations. Regular, full-time non-sales positions may be eligible to participate in TransUnion's annual bonus plan. Certain positions may also be eligible for long-term incentives and other payments based on applicable company guidance and plan documents.
TransUnion complies with all applicable immigration laws and regulations. The Company does not presently provide employer support or sponsorship for an immigration-related employment benefit for this position. Applicants must be authorized to work in the United States on a full-time basis without the need for employer support or sponsorship now or in the future.
Adherence to Company policies, sound judgment and trustworthiness, working safely, communicating respectfully, and safeguarding business operations, confidential and proprietary information, and the Company's reputation are also essential expectations of this position.
TransUnion's Internal Job Title: Sr Advisor, Corporate Affairs and Communications
Company: TransUnion LLC

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