Careers that change lives start here
Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year.
A Day in the Life
We are seeking a committed professional to join our team. While this is a remote position not located at a physical Medtronic site, the candidate hired will be required to reside within the San Diego area and drive to multiple accounts throughout the region. A valid driver's license is essential for this role.
Bring your clinical talents to a leader in medical technology and healthcare solutions. Rooted in our long history of mission-driven innovation, our medical technologies open doors. We support your growth with the training, mentorship, and guidance you need to own your future success. Join us for a career in clinical and sales support as we engineer the extraordinary and change lives.
Provide technical, educational and sales support to assist the district in meeting assigned Coronary sales and customer service objectives with a heavy emphasis on supporting CathWorks FFRangio. We are seeking collaborative candidates who are patient-centric, passionate, and who represent the same wide variety of life experiences as our patients. We look for candidates who will meet our customer expectations by striving without reserve for the greatest possible reliability and quality in our products, processes and systems by being accountable, having a voice, and taking action. This position will be the customer's first line contact for daily operations at assigned accounts.
This position is a field-based and regional role. Must be able to travel up to 70% of the time within regions.
Position Responsibilities
Sales Support
•Sales support for business units, assisting with the implementation of the sales strategy
•Support the regional sales strategy as set forth by the National Sales Director; working with sales representatives and managers of all business units to achieve business plans
•The Clinical Specialist Manager (CSM) and National Sales Director may include primary responsibility for sales if no other sales representative is assigned to the business unit
Technical Support
•Represents Medtronic during procedures and implants of products to provide troubleshooting and other technical assistance
•Receives technical inquiries by telephone; researches solutions to questions or problems (e.g. product selection issues, technical questions about Medtronic products when appropriate, etc.)
Educational Support
•Educates and trains physicians, hospital personnel and office staff on technical matters relating to our products and pacing through conducting and/or coordinating:
1.One-on-one training sessions
2.In-service education programs
3.Seminars and/or outside symposiums
•Assist DM, CSM and in-house training department in educating/training new Clinical Specialists and sales representatives
•Provide training and resources for hospital staff to enable them to conduct training for their personnel ("train the trainer")
Sales Support (during/following cases)
•Complete necessary documentation and phone calls (customer service)
•Update sales representatives concerning cases; immediately notifies representatives regarding issues or problems requiring follow-up
•Serves as effective Medtronic representative to physicians and support staff regarding Medtronic products, service, and support
•Maintain current knowledge regarding CRDN, Medtronic programs, products and services and competitive products
•Maintains open, effective communication with all district personnel, customers, and other Medtronic employees
•Performs other related duties as assigned
Basic Qualifications
In order to be considered for this position, the following basic qualifications must be evident on your resume:
•High School Diploma and a minimum 8 years of work experience in healthcare, field sales or work experience utilizing complex mathematics, mechanical concepts, science, or computing — OR
•Associate degree and a minimum 6 years of work experience — OR
•Bachelor's Degree and 4 years of experience
Desired/Preferred Qualifications (optional)
•Relevant industry, healthcare, marketing, or medical education experience, with specific focus on awareness and education or medical project management
•Expertise with Microsoft Outlook, Excel, Word and PowerPoint and system tracking
•Strong project management skills and experience coordinating and executing marketing programs
•Excellent interpersonal, written, and verbal communication skills
•Excellent work ethic
•Thorough working knowledge of medical terminology, medical procedures, and the medical device industry
•Excellent customer service skills and problem resolution skills
•Ability to effectively build and maintain positive relationships with peers and colleagues across organizational levels
Physical Job Requirements
•Continuous verbal and written communication
•Frequent 2-handed lifting of up to 40 lbs. from floor to chair/table and from one to another surface at approximately the same level
•Sitting, standing and/or walking for up to eight plus hours per day
•Environmental exposures include eye protection, infectious disease and radiation
•Ability to wear 7-9 lbs of lead for extended periods of time while in the O.R.
•Frequently required to use hands to finger, handle or feel objects, tools or controls
•Ability to effectively use a mobile phone, PC, keyboard and mouse
•Frequent bending/stooping, squatting and balance
•Specific vision abilities required include close vision, distance vision, depth perception, and ability to adjust focus in relation to travel and operating a personal computer
•Ability to travel extensively with ease
•Must be able to drive approximately 80% of the time within assigned territory
•Must have a valid driver's license and active vehicle insurance policy; driving record will be reviewed and considered as part of the application
For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.
U.S. Work Authorization & Sponsorship
U.S. work authorization sponsorship (H-1B, TN, J, etc.) is offered exclusively for Principal-level roles and above, where specialized expertise aligns with long-term business needs. Roles below the Principal level require candidates to possess unrestricted U.S. work authorization at the time of hire and for the duration of employment.
Benefits & Compensation
Medtronic offers a competitive Salary and flexible Benefits Package.
Salary ranges for U.S. (excl. PR) locations (USD): $100,000 - $100,000
In addition to Base Salary, this position is eligible for a Sales Incentive Plan (SIP), which provides the opportunity to earn significant incentive compensation for achieving or exceeding your goals.
The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location.
The following benefits and additional compensation are available to regular employees who work 20+ hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program).
The following benefits and additional compensation are available to all regular employees: Incentive plans, 401(k) plan plus employer contribution and match, Short-term disability, Paid time off, Paid holidays, Employee Stock Purchase Plan, Employee Assistance Program, Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).
