About
Wise is a global technology company building a way to move and manage money worldwide. It helps people and businesses send money internationally, spend abroad, and make and receive international payments, aiming to make these processes easier and save customers money.
Responsibilities
•Get to know customers and understand the problems they are trying to solve
•Design clear, useful content that helps people use Wise
•Work with designers, researchers, engineers, and product managers to shape customer experiences
•Turn complex ideas, processes, and financial information into clear content
•Use research, data, and feedback to improve work
•Develop skills in content design, product thinking, and collaboration
Requirements
•Be graduating in 2026 or 2027, have recently graduated, or be taking first steps into design
•Be curious, thoughtful, and interested in solving problems through content
•Pay attention to detail while considering the wider customer journey
•Be willing to test assumptions and learn from research, data, and feedback
•Explain the reasoning behind decisions
•Collaborate with others and be open to feedback
•Write clearly and precisely, adapting language to the situation and audience
•Be curious about people, their needs, how they think, and what helps them make decisions
Nice to have
•Examples of work using content to solve a problem, such as UX writing, websites, university work, or personal projects; be ready to explain who the work was for, the approach, decisions, learnings, and impact
Conditions
•The graduate programme lasts 22 months: 10 months on one product team, followed by a 12-month rotation to another team; it leads to a permanent role
•Salary of £40,000 plus a $9,600 new hire stock grant and then $4,800 annualised stock grant
•Team activities and social activities
•Mission Days
•The role starts in London in September 2027
•Flexible work arrangements; the company recommends coming to the office as much as possible during the first few months
•Full-time graduate role
