Genpact

Consultant - Enterprise Risk Advisory 4B

In short

This hybrid consultant role in Bangalore focuses on end-to-end Third Party Risk Management (TPRM), covering requirements gathering, Coupa system configuration, ERP integration (SAP, Oracle), data migration from Aruba, testing, training, and go-live/hypercare support. The company is Genpact, a large agentic and advanced technology solutions firm. The role demands strong analytical, communication, and risk management skills, with C2-level English required, and suits someone comfortable working across procurement, finance, and IT stakeholders.

Consultant - Enterprise Risk Advisory
In this role, you will be responsible for leading and helping in product build, marketing and sales pitches for end to end Third Party Risk Management (TPRM) through internal and external collaboration.
Responsibilities
1. Requirements & Design
•Gather business requirements from procurement, finance, and IT stakeholders
•Map current-state processes (existing Aruba workflows) to Coupa's process model
•Identify gaps between legacy system and Coupa's out-of-the-box capabilities
•Define approval hierarchies, spend thresholds, and business rules with stakeholders
•Document functional design / configuration specifications
2. Configuration
•Configure core modules: Requisitioning, Purchase Orders, Invoicing
•Set up approval chains, workflows, and business rules engine logic
•Configure forms, fields, groups, and user roles/permissions
•Maintain commodity codes (UNSPSC), GL coding, and cost center mappings
•Set up budgeting and spend controls
3. Integration Support
•Work with technical teams on ERP integration (SAP, Oracle, etc.) for master data, GL, PO, and invoice sync
•Support cXML/PunchOut catalog integrations with suppliers
•Validate data flows between Coupa and connected systems (two-way sync testing)
•Troubleshoot integration errors and failed transactions
4. Data Migration
•Extract and cleanse legacy data (suppliers, catalogs, historical POs) from Aruba
•Map legacy data fields to Coupa's data model
•Support data load/import via templates or migration tools
•Validate migrated data accuracy post-load
5. Testing
•Prepare test scripts/scenarios covering configured workflows
•Execute SIT (System Integration Testing) and support UAT (User Acceptance Testing)
•Log, track, and resolve defects with development/config teams
•Re-test fixes and confirm sign-off readiness
6. Training & Change Management
•Create user guides/SOPs for procurement, AP, and supplier-facing processes
•Conduct end-user training sessions (requesters, approvers, AP team)
•Support supplier enablement/onboarding communications
•Assist change management team with adoption tracking
7. Go-Live & Hypercare Support
•Support cutover activities and go-live checklist execution
•Provide hypercare support (typically 2–4 weeks post go-live) — triage and resolve issues
•Monitor transaction flows, approval bottlenecks, and integration errors
•Escalate unresolved issues to Coupa support or technical team
8. Ongoing Configuration/Support (Post-Implementation)
Qualifications we seek in you!
Minimum Qualifications
•Any Graduate / Post Graduate
Preferred qualifications
•The ability to work with limited supervision and in often-stressful situations is critical
•Superior oral communication and interpersonal skills required
•Detail oriented individuals with excellent work/time organizational skills, as well as analytical and problem solving skills, essential
Qualifications
Bachelors - Economics, Bachelors - Finance, Bachelors - Statistics, Masters - Business Administration, Masters - Risk Management
Certifications
Certified Fraud Examiner (CFE) - ACFE, CISA - ISACA – Information Systems Audit and Control Association, ITIL 4 Foundation Certificate in IT Service Management - Skillsoft, Microsoft Certified: Azure Security Engineer Associate - Microsoft
Required Skills
Data Literacy, Executive Presence, Information Security, Risk Management, Storytelling
Language
English (Required) — Proficiency: Proficient - C2
Job Type
Regular
Master Skill List
Enterprise Risk Advisory
Remote Type
Hybrid
Work Shift
Day Job (India)

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