Concierge 사원대리급 (강남 근무)
JLL empowers you to shape a brighter way.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients.
What this job involves:
As a Concierge, you serve as the first point of contact for visitors, clients, vendors, and guests. This role is central to delivering an exceptional workplace experience by creating a welcoming environment while providing critical administrative and operational support to the facilities team. Reporting to the JLL Assistant Facilities Manager, you will manage front desk operations, coordinate visitor management, oversee mailroom functions, and support various site operations. Your ability to balance customer service excellence with efficient administrative execution directly contributes to smooth daily operations and positive client relationships. This position requires adaptability to support event activities and respond to evolving site needs with professionalism and a service-oriented mindset.
What your day-to-day will look like:
•Manage reception operations including greeting visitors, directing phone inquiries, coordinating parking registration, badge management, and ensuring a professional first impression for all guests
•Oversee mailroom functions for incoming and outgoing mail and parcels, maintain stationery inventory, and coordinate support for business cards and corporate cards
•Process help desk tickets efficiently through the ticketing platform, coordinate vendor access, and assist with workspace software during high-volume periods
•Support internal events and Dawn Raid activities, providing logistical coordination and on-site assistance as needed
•Maintain Lost and Found management and prepare daily, weekly, and monthly reports for reception-related operations
•Execute finance procedures for network and phone bill expenses and freight services
•Respond to ad-hoc requests from the JLL facilities team and client staff with flexibility and professionalism
Required Qualifications:
•Prior experience in facilities, property management, hospitality, or customer service-oriented roles
•Working knowledge of reception duties, visitor management systems, mailroom operations, and help desk functions
•Proficiency in client's Workspace applications
•Basic English communication skills for professional correspondence and verbal interaction
•Strong customer service orientation with the ability to manage difficult situations calmly and professionally
•Effective time management and organizational skills with proven ability to handle multiple priorities
•Team player mindset with demonstrated reliability, accuracy, and adherence to company standards
Preferred Qualifications:
•Experience with workspace management software and ticketing platforms
•Familiarity with corporate office environments and administrative finance procedures
•Previous exposure to event coordination or support functions
•Korean and English bilingual capability for diverse stakeholder communication
Location:
On-site – Seoul, Korea, Republic of
