Description
We are looking for a Community Manager to build and lead our presence across UGC platforms, with a primary focus on Reddit. You will define Surfshark's strategy for community-led spaces and own the hands-on execution.
Requirements
•Audit how AI-powered tools like Google AI Overviews, ChatGPT, and Gemini characterize the brand
•Define goals and set up a strategy for Reddit and other high-authority platforms to shape brand sentiment and organic visibility
•Dive into Reddit threads, and online communities and actively participate in the conversations
•Evaluate and implement monitoring and automation tools that make your efforts smarter and impact more measurable
And you can check off:
•Strong hands-on experience with Reddit (moderation, community building, or brand participation)
•An understanding of how UGC platforms influence brand reputation
•High-level strategic judgment on when to engage and how to maintain credibility in sensitive spaces
•Fluent English with the ability to adapt your writing style to platform-specific norms
•Comfort balancing high-level strategy with daily execution in a fast-paced environment
Nice to have:
•Familiarity with other community and/or authority publishing platforms
•A background in the cybersecurity or technology industry
Benefits
•Growth and learning opportunities: time dedicated to learning, conferences, online learning platforms, and books for your professional development
•Health and wellness: online workouts and a physical coach, health insurance, and regular mental health checks
•Tools of your choice: choose the technical equipment and tools you need to do your best work
•Community and celebrations: yearly workation, Friday get-togethers, team buildings and company celebrations
•Work-life balance: office-based work with the possibility of up to two remote days per week, plus a WFA policy allowing work from almost anywhere in the world
•More days off: additional vacation days depending on tenure
•Premium Surfshark accounts: for you, your family, and friends
•Gross salary: 2500–3300 Eur/month, which may vary depending on skills and experience
