Expedia

Business Programs Manager

In short

Expedia Group B2B is hiring a Business Programs Manager to lead the commercial operationalization of key traveler experience programs for Demand Partners, based in London and reporting to the Director, Supply Business Programs. The role requires driving program structure, stakeholder buy-in, KPI tracking and cross-functional delivery across Commercial, Product & Tech, Legal & Tax, and Brand teams. Candidates need 5+ years in strategy consulting or a similar role at a leading tech company, strong project management and stakeholder-influencing skills, and a hands-on execution mindset.

About the Role
Expedia Group B2B connects partners across the travel industry to leading technology, supply, and services - helping them deliver seamless travel experiences to their customers. From airlines and hotels to financial institutions and other travel platforms, Expedia Group B2B powers smarter, faster, and more impactful travel solutions through the most connected marketplace in the world.
This is a highly impactful role within a team that is growing fast as part of the Commercial Operations & Partner Experience team within EG B2B.
The Manager Supply Business Program will be responsible for leading the commercial operationalization of key projects including end-to-end traveler experience related programs for Demand Partners. You will represent the B2B business in EG-wide initiatives, ensuring commercial requirements and impacts are identified and managed through to execution.
We are looking for a candidate with a 'hands on' attitude, willing to go deep in execution and operational matters, while maintaining an integrated and strategic overview.
This position will report to the Director, Supply Business Programs. The position will be based in London.
In this role, you will:
•Commercially lead the execution of key traveler experience and other related programs by working closely with the relevant teams/stakeholders.
•Obtain buy-in & commitment from key stakeholders and various teams involved in execution, lead the delivery with relevant teams.
•Drive overall program structure, progress tracking and reporting, in close collaboration with all relevant stakeholders (Commercial Teams, Product & Tech, Legal & Tax, Brands).
•Track KPIs to measure program success and impact on business performance.
•Promote an environment where teamwork (both within the team and across the organization), open communication, engagement, continuous improvement and diversity of thought are not only maintained but constantly improved.
•Other reasonable duties, as assigned.
Experience and Qualifications:
•5+ years' experience in strategy consulting and/or similar role in a leading technology company; MBA a plus.
•Results-oriented, appetite for driving business impact.
•Excellent problem solving and execution skills; willingness to dive into operational detail and drive tasks to completion.
•Project management skills: ability to plan, prioritize, manage multiple workstreams, track dependencies, deliverables, timelines.
•Outstanding communication and influencing skills.
•Able to work effectively in a complex, diverse, changing environment. Adapts well and is energized by change.
•Works to understand both internal and external stakeholder needs and develops plans to meet them.
•Strong teammate, ability to act as one team.
About Expedia Group
Expedia Group includes three flagship consumer brands - Expedia, Hotels.com, and Vrbo - along with a leading B2B travel business and travel advertising offerings. Across our brands and business, Expedia Group helps travelers explore the world with confidence and ease.

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