Fresha

Business development manager in beauty and wellness

In short

This is a B2B sales / business development role for Fresha, an AI-powered operating system for the beauty and wellness industry, based in Lisbon in a hybrid format. The job focuses on outbound prospecting, pipeline management and closing new Partner deals, reporting to the Team Lead of Business Development. It requires at least 1 year of B2B sales experience, a hunter mentality, and fluency in Portuguese and English; compensation is €40,000–€51,000 OTE on a 65:35 base/commission split.

About Fresha
Fresha is the leading AI-powered operating system for the global beauty and wellness industry, giving businesses everything they need to run smarter, grow faster and build stronger client relationships. Our mission is simple: help beauty and wellness businesses grow by giving them the technology they need to attract clients, manage their operations and run their business in one place.
Reporting directly to the Team Lead of Business Development you'll be 100% focused on bringing new business to Fresha, identifying high-potential prospects and converting them into long-term Partners.
Responsibilities
•Consistently achieve and exceed sales targets, taking ownership of your pipeline and commercial performance.
•Identify and engage prospective Partners through outbound calling, email, social channels and, where appropriate, in-person meetings.
•Build and manage a healthy pipeline of new business opportunities, engaging key decision-makers and converting prospects into qualified opportunities.
•Own the sales process from initial prospecting through to product demonstration, negotiation and close.
•Present, promote and sell Fresha's products and services through compelling, tailored product demonstrations.
•Conduct needs and cost-benefit analysis with prospective Partners to understand their businesses and align Fresha's solutions to their objectives.
•Respond to 100% of qualified inbound leads in a timely manner, progressing opportunities effectively and maintaining accurate records in the CRM.
•Work closely with internal teams to ensure a smooth transition and seamless experience for new Partners throughout the sales journey.
•Stay close to industry trends and provide feedback and insights that can help shape Fresha's commercial strategy and approach.
•Act as a key commercial point of contact for prospective Partners, building trust and demonstrating the value of Fresha's platform.
Requirements
•Minimum 1 year of solid B2B sales experience with a proven track record of achieving commercial results.
•A genuine hunter mentality with experience identifying, prospecting and converting new business opportunities.
•A natural relationship builder who can engage confidently with decision-makers and develop strong commercial relationships.
•Motivated by targets and results, with the drive and resilience to consistently deliver against ambitious goals.
•Strong ability to multitask, prioritise opportunities and manage your time effectively across a busy sales pipeline.
•Naturally curious, with a genuine desire to learn, develop and continuously improve your sales approach.
•Confident and compelling communicator with the ability to present solutions clearly and adapt your approach to different audiences.
•Fluency in Portuguese and English.
•Collaborative and willing to work closely with colleagues across the Commercial and wider Fresha teams to deliver a strong Partner experience.
Nice to have:
•Experience within SaaS, online marketplaces, payments or another technology-led commercial environment is highly desirable.
•An additional language, ideally Spanish.
•Experience within the beauty and wellness industry is highly desirable.
Conditions
•€40,000–€51,000 OTE (65:35 base/commission split).
•A competitive compensation structure with a 65:35 base-to-OTE split, rewarding high performance and successful new business acquisition.
•Take full ownership of your sales pipeline and directly influence Fresha's growth by winning new Partners.
•Play a key role in expanding Fresha's Partner base and bringing new businesses onto the platform.
•Build your skills across prospecting, consultative selling, negotiation, closing and commercial relationship building.
•Join a rapidly scaling global business with opportunities to develop your sales career as Fresha continues to expand.
•Gain exposure to a diverse range of businesses and markets while working for a platform used by beauty and wellness businesses around the world.
•Join Fresha's growing global team and collaborate with colleagues across Europe and our international offices.
•Be part of a social, driven environment where teams work hard, collaborate closely and celebrate success together.

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