Adyen

Business analyst in operations

In short

This is a business analyst role in operations at Adyen, a financial technology platform serving clients like Meta, Uber, H&M, and Microsoft. The role bridges business and technical teams, defining KPIs, writing complex SQL, and working with BI tools like Looker and LookML to turn operational issues into scalable solutions. It requires at least 5 years of analytical or business-focused experience, strong project management skills, and confident stakeholder communication. The position is onsite, full-time, based in Amsterdam.

About
Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.
Responsibilities
•Gain a comprehensive understanding of business processes to solve critical problems and ensure analysis efforts are effectively targeted.
•Master the art of storytelling by connecting data to a narrative, evolving from step-by-step analytical plans to complex stories that provide actionable advice.
•Partner with leadership to define key performance indicators (KPIs) and select metrics that align specifically with business strategy and objectives.
•Act as a bridge between the business and technical teams, translating complex requirements into clear requests for data engineering.
•Redesign recurring operational issues into scalable, long-term solutions by clarifying stakeholder needs and anticipating future requirements.
•Independently separate main issues from secondary noise, ensuring that every analysis remains focused on the core business question.
•Manage project stakeholders proactively, identifying necessary collaborators and keeping them informed through structured communication and documentation.
Requirements
•You possess at least 5 years of relevant working experience in an analytical or business-focused environment.
•You are an independent and enthusiastic problem-solver who thrives when navigating the ambiguity of stakeholder requests.
•You have a proven track record in project management, with the ability to drive initiatives in a structured and accountable manner.
•You are highly proficient in writing complex SQL queries and have extensive experience with BI tools, specifically Looker and LookML.
•You are a confident communicator, able to influence decision-makers by articulating data-driven recommendations clearly.
•You have the technical mindset to identify the best solutions for technical problems while building strong relationships with multicultural teams.
Conditions
Not specified in the posting.

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