About
Deloitte's Life-Sciences and Healthcare (LSHC) team works on the forefront of digital innovation and technology change within the industry. Our clients engage us to collaborate on many interesting and complex problems ranging from transforming legacy technology, through to building brand new digital banks and propositions.
Responsibilities
•Leading and mentoring a team of business analysts, providing guidance, and ensuring the quality and consistency of their work
•Defining the business analysis strategy and approach for complex, multi-workstream transformation programs
•Working closely with Life Sciences and Healthcare clients, listening to their business requirements, key challenges and identifying the critical success factors for their organisation
•Leading and conducting discovery sessions to understand customer pain points and technology requirements
•Undertaking business process analysis of client workflows to produce clear As-Is and To-Be models to help them understand how their business works, and where bottlenecks and inefficiencies may exist
•Translating business needs into clear requirements, user stories and acceptance criteria
•Accountable for ensuring a shared understanding of requirements across development and testing teams, acting as the primary point of contact to ensure the solution is built right the first time
•Support the development of propositions, proposals, and RFP responses in the Life Sciences and Healthcare sector
•Mentor and coach junior team members, fostering their professional development in the Life Sciences and Healthcare sector
•Stay abreast of evolving technology landscapes and industry best practices in Life Sciences and Healthcare sector
Requirements
•A Bachelor's degree in a relevant scientific, engineering, or technology discipline (e.g., Pharmacy, Biotechnology, Computer Science, Biomedical Engineering) or equivalent
•Proven experience in leading and managing projects or significant workstreams, demonstrating strong project management skills (e.g., planning, execution, risk management, stakeholder communication)
•Excellent analytical, problem-solving, and critical thinking abilities
•Strong communication, negotiation, presentation, and interpersonal skills, with the ability to articulate complex concepts clearly to diverse audiences, technical and scientific
•Experience working as a Business Analyst in Biotech/Pharma Life Sciences
•Strong business and functional knowledge of the domain
•Experience in supporting Research and Development teams in Biotech/Pharma Life Sciences, with a strong understanding of core domain applications such as LIMS (Laboratory Information Management System), ELN (Electronic Laboratory Network) and CTMS (Clinical Trial Management System)
•Demonstrated ability to proactively identify and resolve roadblocks to delivery, engaging with leadership and escalating where necessary to ensure project momentum
•Demonstrable experience in delivering large Life Science projects, closely collaborating with scientists, application developers, testers and project managers
Nice to have
•Relevant professional certifications: Business Analysis (e.g., BCS, IIBA), Agile (e.g., Certified ScrumMaster/Product Owner), Project Management (e.g. Prince2)
•Familiarity with regulated environments (e.g. GxP, clinical, diagnostic workflows)
•Master's degree or equivalent advanced qualification
•Familiarity with agile methodologies and their application in regulated environments
•Experience with tools such as Jira, Azure DevOps, Visio, Miro or Confluence
•Expertise in a range of business analysis techniques and methodologies, including requirements elicitation, process modelling (BPMN), and documentation
Conditions
•Based in London with hybrid working
•Depending on the requirements of your role, you'll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely
•Chance to meet face to face when needed, while collaborating and learning from colleagues
•World-class development opportunities to grow technical and personal skills
