Capco

Business analyst in financial services

In short

This is a senior Business Analyst role at Capco, a global technology and management consultancy serving financial services clients (banking, payments, capital markets, wealth, and asset management) in a hybrid Warsaw setup. The role involves leading business workshops, analysing processes, gathering and documenting requirements, and developing business cases and delivery roadmaps for transformation programmes. It requires proven Business Analyst experience, strong process analysis and stakeholder management skills, with Financial Services background, Agile knowledge, and BA certifications (CBAP, CCBA, PMI-PBA) considered a plus.

About Capco
At Capco Poland, we're not just another consultancy - we're the spark behind digital transformation in the financial world. As a global leader in technology and management consulting, we thrive on helping clients tackle the toughest challenges across banking, payments, capital markets, wealth, and asset management.
Responsibilities
•Lead business workshops with stakeholders to understand business objectives, current processes, and improvement opportunities.
•Analyse existing business processes, identify gaps, and recommend practical solutions aligned to business goals.
•Gather, document, and manage business requirements using clear, structured documentation and appropriate analysis techniques.
•Develop business cases, process maps, user stories, and delivery roadmaps that support successful implementation.
•Present findings, recommendations, and solution options confidently to business stakeholders and project teams.
Requirements
•Proven experience as a Business Analyst, preferably within consulting or large-scale transformation programmes.
•Strong business process analysis, process mapping, and requirements elicitation skills.
•Excellent workshop facilitation, stakeholder management, and communication skills with the ability to influence at all organisational levels.
•Experience translating business needs into clear functional requirements and supporting delivery teams throughout implementation.
Nice to have
•Experience working within Financial Services or other highly regulated industries.
•Knowledge of Agile delivery methodologies and business analysis frameworks.
•Experience supporting digital transformation or operating model change initiatives.
•Familiarity with BPMN, Visio, Jira, Confluence, or similar business analysis tools.
•Relevant certifications such as IIBA CBAP, CCBA, PMI-PBA, or Agile Business Analyst.
Conditions
•Contract of employment.
•Multiple employee benefits packages (MyBenefit Cafeteria, private medical care, insurance).
•Access to 3,000+ Business Courses Platform.
•A work culture focused on innovation and creating lasting value for clients and employees.
•Ongoing learning opportunities to help acquire new skills or deepen existing expertise.
•Being part of the core squad focused on the growth of the Polish business unit.
•A flat, non-hierarchical structure that enables working with senior partners and directly with clients.

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