Coca-Cola HBC

business analyst in eRetail and FSA

In short

This role analyzes eRetail and FSA (sell-in/sell-out) performance for Coca-Cola HBC, a bottling partner operating across 29 markets, managing eRED reporting and connecting online sales data to commercial recommendations. It involves analyzing shopper segmentation, competitor insights, and e-customer needs, plus owning Power BI reporting tools. The role demands strong data analytics experience, understanding of online commercial environments, and the ability to translate data into actionable business recommendations. It is a hybrid, middle-level position based in Belgrade with a permanent contract.

About
Coca-Cola Hellenic is a growth-focused consumer goods business and strategic bottling partner of the Coca-Cola Company. It bottles, distributes, and sells a range of products across 29 markets in Europe, Africa, and Eurasia.
Responsibilities
•Analyze eRetail and FSA performance, including sell-in and sell-out data at SKU, country, customer, sub-channel, category, and brand levels
•Manage eRED reporting and propose quick wins to close performance gaps
•Connect sell-out and eRED performance to measure revenue growth impact
•Consolidate and evaluate available data with other functions and external data suppliers, connecting it with company reports
•Evaluate promotional and marketing initiatives and propose best practices for scaling them
•Analyze shopper segmentation, demographics, shopping, and consumption trends
•Monitor and report on competitor insights
•Define e-customer needs and requirements based on available data
•Collect e-customer data and make it actionable
•Support and accelerate strategic digital projects through analytics
•Collaborate with the Data Insights and Analytics team to leverage offline market and shopper information
•Own Power BI tools, verify data uploads, ensure reports work properly, and develop new features
Requirements
•Experience in data analytics and understanding of online environments
•Experience translating online sales data into commercial suggestions and actions
•Analytical thinking and understanding of data's impact on performance
•Ability to connect data with opportunities and define recommendations for future planning
•Ability to collaborate across different levels and systems
•Ability to find information sources
•Experience developing analytical tools and user-friendly insights reports
Nice to have: experience designing AI-enabled tools
Conditions
•Permanent contract

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