Medidata

Business analyst in CTMS

In short

This role involves defining and documenting requirements for a Clinical Trial Management System (CTMS), leading stakeholder discovery sessions, and working across Product, Engineering, QA and Tech Writing teams at Medidata, a clinical trials technology company. It requires at least 5 years of Business Analyst or Product Management experience specifically in the clinical trial field, Agile backlog management skills, and a Bachelor's degree in a technical or business discipline. The job is hybrid, based in London.

About Medidata
Medidata is powering smarter treatments and healthier people through digital solutions to support clinical trials. Celebrating over 25 years of ground-breaking technological innovation across more than 38,000 trials and 12 million patients, Medidata offers industry-leading expertise, analytics-powered insights, and one of the largest clinical trial data sets in the industry.
Responsibilities
•Research market trends, client needs, and industry regulatory standards to inform CTMS feature development
•Lead stakeholder discovery sessions to capture pain points and translate complex business needs into system requirements
•Define and document functional/non-functional requirements, user stories with clear acceptance criteria, and process maps
•Partner with Product Managers, other BAs, and cross-functional teams to integrate CTMS solutions across Medidata's clinical technology suite
•Collaborate with Architecture, Engineering, QA, and Tech Writing throughout build, configuration, testing, and release cycles
•Ensure deliverables align with technical specifications, quality standards, and defect-resolution workflows
•Serve as a CTMS subject matter expert, supporting product launches, upgrades, and post-release enhancements
•Active participation in Agile ceremonies, providing timely progress updates and risk escalations
•Document architectural decisions, resolution logs, and maintain team knowledge-sharing to elevate overall capability
Requirements
•Bachelor's degree (in a technical, quantitative or business discipline, e.g. business administration, management information systems, computer science, engineering, or related field)
•At least 5 years of Business Analyst or Product Management experience required in the clinical trial arena
•Experience managing complex processes involving many stakeholders and competing priorities
•Experience defining functionality and managing a story backlog using the Agile methodology and tools
•Experience conducting workshops with a range of stakeholders to identify key user needs and pain points and creating technical documentation outlining the collected requirements
Conditions
Base pay is one part of the Total Rewards that Medidata provides to compensate and recognize employees for their work. Most sales positions are eligible for a commission on the terms of applicable plan documents, and many of Medidata's non-sales positions are eligible for annual bonuses. Medidata believes that benefits should connect you to the support you need when it matters most and provides benefits, including medical, dental, family leave, life and disability insurance, a generous pension, and 25+ paid holidays per year.

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