About the Company
SpeedOdds is a growing international B2B iGaming technology company providing turnkey Sportsbook and Casino solutions to operators worldwide. Our platform combines Sportsbook, Casino, Wallet, CRM, Bonus Engine, Affiliate Management, Payment Solutions, and Risk Management, enabling our partners to launch, operate, and grow their gaming businesses. We are looking for an experienced, proactive, and technically confident Senior B2B Account Manager to lead partner onboarding, manage key accounts, and build lasting business relationships.
Responsibilities
•Own the end-to-end onboarding process, from initial setup through testing, go-live, and post-launch handover.
•Coordinate platform configuration, integrations, and launch activities with internal teams and external providers.
•Define and track onboarding milestones, manage expectations, and resolve blockers.
•Guide partners through platform functionality, back-office tools, and operational processes.
•Coordinate training, documentation, and launch support to ensure partners are ready to operate.
•Serve as the main contact for platform questions, operational issues, and partner requests.
•Develop a strong working knowledge of the SpeedOdds Sportsbook, Casino, and supporting platform products.
•Work with Development, DevOps, QA, Trading, Risk, Casino, and Support teams to investigate and resolve issues.
•Track support requests and escalations, communicate progress, and follow through to resolution.
•Keep partners informed about platform updates, new features, and scheduled maintenance.
•Translate partner needs into clear internal requirements and provide feedback to Product and Technology teams.
•Build trusted, long-term relationships with partner stakeholders.
•Understand each partner's business model, target markets, challenges, and growth objectives.
•Monitor account performance, including betting activity, GGR, NGR, and other agreed KPIs.
•Conduct regular account reviews and agree on practical actions to improve performance.
•Identify upselling and cross-selling opportunities across Sportsbook, Casino, and additional platform products.
•Proactively address concerns, manage expectations, and strengthen partner satisfaction and retention.
Requirements
•3+ years of relevant iGaming experience in B2B Account Management, Partner Management, Technical Account Management, or a similar role.
•A proven track record of onboarding and managing B2B operators or platform partners.
•A solid understanding of Sportsbook and Casino operations and online gaming platforms.
•The ability to understand technical concepts, coordinate integrations, and communicate clearly with technical and non-technical stakeholders.
•Strong relationship-building, negotiation, and problem-solving skills.
•Commercial awareness, including an understanding of partner performance, profitability, and retention.
•Excellent organizational skills and the ability to manage multiple accounts and priorities.
•A proactive approach, clear accountability, and confidence in taking ownership of partner challenges.
•Strong written and spoken English.
•Availability to work full-time from our Yerevan office.
Will be a plus
•Experience with a B2B iGaming platform provider such as Digitain, SoftConstruct, Altenar, GR8 Tech, SOFTSWISS, EveryMatrix, or a similar company.
•Experience managing white-label or turnkey iGaming partners.
•Familiarity with API integrations, back-office systems, payment solutions, and platform configuration.
•Knowledge of Sportsbook trading, risk management, Casino aggregation, CRM, or bonus systems.
•Understanding of revenue-share models and other iGaming commercial arrangements.
•Experience using CRM, ticketing, and project management tools.
Conditions
•Competitive salary based on experience and expertise.
•Ownership of partner relationships, onboarding, and account development.
•Exposure to both the technical and commercial sides of the iGaming business.
•The opportunity to shape partner experience and improve internal processes.
•A modern, comfortable office in Yerevan.
•A collaborative international team and opportunities for professional growth.
