JLL

Asst Manager - Workspace Management

In short

This role manages workplace seating capacity, seat allocation, project migrations, and space utilization across multiple business units and locations for a global real estate services firm. It requires coordinating with Facilities, Workplace Operations, HR, and Capacity Management teams on occupancy reconciliation, space optimization, and reporting. Candidates need 5–8 years of experience in workspace management, capacity planning, or corporate real estate, with a bachelor's degree in a related field. The job is on-site in Chennai with 48 scheduled weekly hours.

Position Summary
The Assistant Manager – Workspace Management is responsible for planning, monitoring, and optimizing workplace seating capacity across multiple business units and locations. The role focuses on seat allocation, project migrations, space utilization analysis, occupancy reconciliation, and city-level space optimization. The incumbent will work closely with business stakeholders, Workplace/Facilities teams, and Capacity Management teams to ensure efficient utilization of office infrastructure while supporting business growth and operational requirements.
Key Responsibilities
Space Planning & Capacity Management
•Manage workplace seating capacity across assigned locations and business units.
•Execute seat allocation activities based on business demand, hiring plans, and project requirements.
•Maintain accurate seat inventory and workspace allocation records.
•Monitor occupancy levels and recommend actions to improve capacity utilization.
•Support workplace strategy initiatives to maximize efficiency of available office space.
Project Migration & Workspace Transitions
•Plan and coordinate project migrations, team moves, and workspace transitions across floors, buildings, or cities.
•Engage with business leaders and delivery teams to understand seating and infrastructure requirements.
•Develop migration plans ensuring minimal disruption to operations.
•Track migration schedules, dependencies, and completion status.
Space Utilization & Reconciliation
•Conduct regular space utilization studies and occupancy reviews.
•Perform seat reconciliation exercises to validate actual occupancy against allocated capacity.
•Identify underutilized, vacant, or excess seating and recommend corrective actions.
•Maintain allocation data integrity through regular audits and validation.
Space Optimization
•Analyze workspace demand patterns and occupancy trends at the city level.
•Recommend consolidation, optimization, and re-stacking opportunities to improve utilization.
•Support strategic initiatives for cost optimization through efficient space management.
•Collaborate with Facilities, Real Estate, and Workplace Operations teams on optimization projects.
Stakeholder Management & Reporting
•Coordinate regularly with Business Units, Delivery Teams, HR, Facilities, and Capacity Management teams.
•Provide periodic reports on seating capacity, occupancy, utilization, and migration activities.
•Present space-related insights and recommendations to management.
•Address workspace allocation requests and business escalations within defined SLAs.
Governance & Compliance
•Ensure adherence to workplace allocation policies, standards, and governance guidelines.
•Maintain accurate records, dashboards, and documentation related to workspace management.
•Support audits and management reviews related to seat utilization and occupancy.
Required Qualifications
•Bachelor's degree in Business Administration, Facilities Management, Engineering, Commerce, or related discipline.
•5–8 years of experience in Workspace Management, Capacity Planning, Facilities Management, Corporate Real Estate, or similar functions.
•Experience in managing seating capacity in large corporate or IT environments.
Required Skills (Functional)
•Workspace Planning and Capacity Management
•Seat Allocation and Occupancy Management
•Space Utilization Analysis
•Project Migration Planning
•Space Reconciliation and Audits
•Facilities and Workplace Operations
•Data Analysis and Reporting
Location
On-site – Chennai, TN
Scheduled Weekly Hours
48

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