Northern Trust

Associate, Consultant BPA

In short

This role joins the Transfer Agency BPA team at Northern Trust in Pune, India, handling business support, system upgrades, and development for InvestOne and its ancillary Fund Accounting applications. It involves QA testing, test strategy development, defect troubleshooting for Multifonds and Transfer Agency applications, and liaising with IT and vendors. The company requires 4-6 years overall experience with at least 4 years as a Business Analyst/Tester in Transfer Agency, along with QA methodology, Agile and regression testing knowledge; ISTQB and BA certifications are preferred.

About Northern Trust
As a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern Trust (Nasdaq: NTRS) is proud to guide the world's most successful individuals, families, corporations and institutions.
Since 1889, we have aligned our efforts with our three guiding Principles That Endure: Service, Expertise, and Integrity. Together, they reflect the three cornerstones of business conduct which we strive to instill in our employees, whom we call partners, and to provide to our clients and the communities we serve worldwide.
With more than 135 years of financial experience and over 24,000 partners, we serve the world's most sophisticated clients using leading technology and exceptional service.
Role Description
There is an opportunity for an "experienced and knowledgeable" applicant to join the Transfer Agency BPA team in India. The prime responsibility of BPA team is to deal with business support, system upgrades and development, small change and major capital projects. This role involves development, support and testing of the InvestOne and all its ancillary applications used within Fund Accounting business unit.
Key Responsibilities
•Review and analyze system specifications, collaborate with project team to develop effective test strategies and plans.
•Provide support for functional and technical queries, ensuring superior client service to the business users.
•Execute test cases (manual or automated) and review results for Multifonds and other Transfer Agency Applications and troubleshoot defects.
•Interact and liaise with IT and external vendors to resolve issues/defects in a timely fashion.
•Consistently demonstrates expertise in high profile projects and system upgrades, testing for large and small projects/changes, system changes and upgrades.
•Collaborates, elicit, analyse, outline and develop requirements for dockets and small changes coordinating with business and technology teams.
•Provide analysis and takes ownership throughout the lifecycle of the project from scoping, high level business requirements, detailed business requirements and implementation as required.
•Utilize available subject matter expertise to perform functional reviews of transformational initiatives and on-going BAU change agendas.
•Serve as a Change Advocate; establish trust within the corresponding business teams; gain enthusiasm within the teams.
•Work closely with regional functional managers in various processes / projects to ensure communication and smooth implementation.
Skills/Experience Required
•Proven experience as a QA tester or similar role for Fund accounting/applications
•Experience in project management and QA methodology
•Familiarity with Agile frameworks and regression testing
•Ability to document and troubleshoot errors/defects
•Working knowledge of Fund accounting and testing guidelines
•Excellent communication skills and Attention to detail
•Analytical mind and problem-solving aptitude
•Strong organizational skills
•A good understanding of the Transfer Agency Multifonds application, overall experience of 4-6 years and minimum 4 years of Business Analyst/Testing experience in Transfer Agency department is required
•ISTQB certification and BA certification would be preferred
Eligibility for Internal Partners
•24 months as a Senior Analyst to move as a Technical coordinator/Associate Consultant.
•Movement within TC and Associate Consultant is 12 months
Working with Us
As a Northern Trust partner, you will be part of a flexible and collaborative work culture, which has a strong history of financial strength and stability. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to an inclusive workplace and assisting the communities we serve.
Philanthropy is deeply rooted in Northern Trust's history and is an essential element of our culture. Employees around the world give their time and talent to work for the greater good of their communities.
About Our Pune Office
The Northern Trust Pune office, established in 2016, is now home to over 3,000 employees. The office handles various functions, including Operations for Asset Servicing and Wealth Management, as well as delivering critical technology solutions that support business operations across the globe.
Our Pune team takes our commitment to service to heart. In 2024, they volunteered more than 10,000+ hours into the communities where they live and work.

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