Genpact

Architect - Enterprise Application ServiceNow N 4D

In short

This role involves architecting and implementing ServiceNow solutions, leading development teams on ServiceNow best practices, and managing ServiceNow instances including upgrades and performance tuning. It is posted by Genpact, a global technology and process services company, for an office-based position in Mumbai. The role requires collaborating with stakeholders to translate business requirements into technical solutions and holding a ServiceNow System Administrator certification along with a relevant engineering or IT degree.

Job Description
•Design and architect ServiceNow solutions that align with business requirements
•Develop and implement custom applications, integrations, and configurations in ServiceNow platform
•Provide technical leadership and guidance to development teams in ServiceNow best practices
•Manage and maintain ServiceNow instances, including upgrades, patches, and performance tuning
•Collaborate with stakeholders to gather requirements and translate them into technical solutions
•Stay updated with latest trends and developments in ServiceNow platform and recommend innovative solutions
Qualifications
Bachelors - Computer Engineering, Bachelors - Computer Science, Bachelors - Information Technology, Masters - Software Engineering
Certifications
Certified System Administrator – ServiceNow
Required Skills
Agile Methodology, Change Management, Client Relations, Collaboration Tools, Design Thinking, Executive Presence, Inclusion, Modernizing Operations, People Leadership, Personal Effectiveness, Risk Management, ServiceNow Platform, Storytelling
Language
English, Language Proficiency - Advanced (C1)
Job Type
Regular
Master Skill List
Enterprise Application ServiceNow N
Remote Type
Office
Work Shift
Flex Time (India)

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