About Us – Keeping people and society safe
Saab is a leading defense and security company headquartered in Stockholm, Sweden, with more than 28,000 employees worldwide. We develop, manufacture, and maintain products, services, and systems across all areas of military defense and civil security. Saab Germany operates at five locations (Berlin, Wilhelmshaven, Bremen, Nürnberg, and Mülheim-Kärlich) in the fields of Electromagnetic Warfare (EW), Land Systems, and Naval Systems. In Nürnberg, we specialize in the EW area in Airborne Radar Electronic Support Measures (R-ESM), Electronic Countermeasure (ECM), Communications Intelligence (COMINT), Communications Electronic Support Measures (C-ESM), and the fusion of data from various sensors.
Permanent, full-time position for our Engineering – Engineering Services – Maintenance department in Nürnberg.
What to Expect
Are you passionate about complex software solutions, radio technology, and direct customer contact? Then become part of our international Customer Service team and support our customers in unlocking the full potential of our innovative solutions in the field of radio surveillance.
In this responsible role, you will accompany the entire lifecycle of our software solutions – from the commissioning of new systems to resolving demanding technical challenges in an international customer environment.
As an Application Specialist, you are an expert for our applications in the following areas:
•Mission control and system management
•Signal acquisition and data pre-processing
•Sensor data fusion and context analysis
•Linux-based server environments
•Windows-based workstations
•You are responsible for the installation, configuration, and commissioning of new operating system and software versions, and support successful handover to our customers
•In 1st- and 2nd-level support, you analyze technical faults, identify causes, and develop sustainable solutions together with customers and internal departments
•For complex issues, you conduct error analyses, support bugfixes, and assist our customers directly on-site
•You work closely with systems engineers, IT specialists, and software developers, and actively contribute to the continuous improvement of our products
•You are part of an international network of experts and work across locations with colleagues within the Saab Group
As part of our service team, you take on technical responsibility for the support and further development of the software components of our systems in customer deployment. Through your expertise, you ensure stable and reliable operation and make a decisive contribution to the success of our customers worldwide.
How You Convince Us
•Completed technical training or a completed technical degree in communications engineering, electrical engineering, computer science, or a comparable field
•Knowledge of the processes and technologies used in the application area of radio surveillance (COMINT: Communication Intelligence) and sensor data fusion (SIGINT: Signal Intelligence)
•Proficient handling of Linux as well as the commissioning and maintenance of software products
•High analytical skills, solution-oriented working, and efficient implementation in the individual support and consulting of our customers
•High customer orientation and strong communication skills with various internal and external target groups
•Good German and good English language skills, written and spoken
•Enjoyment of international work and cultural openness
•Willingness to travel approx. 50% (averaged over the year) to the locations of our international customers
What We Offer
•Attractive compensation plus €50 monthly non-cash benefit
•Work-life balance: flexible working hours (flextime); option for mobile working; childcare subsidy
•Health: free water and fruit; meal vouchers; fitness studio membership subsidy; JobRad (bike leasing)
•Provision: disability insurance; employer contribution of up to €338 per month to company pension scheme; attractive employee stock savings program
•Recreation: 30 days of vacation; recreation allowance
•Education: diverse internal and external training opportunities and individual career models; annual employee development discussions
•Employee events: summer festival, Christmas party, and team events
•Business trips: payout of double meal allowance; up to €200 per day for weekend business trips; allowance for trips longer than 48 hours
