Genpact

Analyst - Process Analytics - S&M 5B

In short

This is a Commercial Operations Analyst role supporting the efficiency of commercial activities by analyzing sales and market data, optimizing processes, and tracking key performance metrics. The company is Genpact, a large agentic and advanced technology solutions firm. The role requires collaboration with sales and marketing teams, report development, process improvement, and support for budgeting/forecasting, with required skills in SEM and search advertising. English proficiency at C2 level is required, and the position is hybrid, based in Mumbai.

Analyst - Process Analytics - S&M
Job Description
The Commercial Operations Analyst plays a key role in supporting the operational efficiency and effectiveness of commercial activities within the organization.
Roles and Responsibilities
•Analyze sales and market data to provide insights for decision-making
•Monitor and optimize sales processes and strategies
•Collaborate with sales and marketing teams to align on goals and objectives
•Develop and maintain reports to track key performance metrics
•Identify areas for process improvement and implement solutions
•Support the implementation of sales tools and technology to enhance efficiency
•Assist in budgeting and forecasting exercises to support commercial planning
Qualifications
Bachelors - Business Analytics, Bachelors - Computer Science, Bachelors - Statistics, Masters - Data Science
Certifications
•Certified Business Analysis Professional (CBAP) - UpgradUpgrad
•Certified Digital Marketing Professional - Digital Marketing Institute
•Certified Pricing Professional - Professional Pricing Society, USA
•Data Analysis Certificate - SuperCode AI
•PMI Professional in Business Analysis (PMI-PBA) - Project Management Institute (PMI)
Required Skills
Google SEM, Search Advertising, Search Engine Marketing (SEM), Search Engine Ranking, Search Engines, SEM Campaigns
Language
English (Required) - Proficient - C2
Additional Details
•Job Type: Regular
•Master Skill List: Process Analytics - S&M
•Remote Type: Hybrid
•Work Shift: Day Job (India)
•Location: 1401-GIPL: 301, Silver Metropolis, 3Fl, Mumbai

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