RWS

AI Project Manager

In short

This role manages the full lifecycle of AI-data projects — budgets, timelines, quality, and client relationships — within RWS's TrainAI division, which provides data collection, annotation, and generative AI data services to major tech companies. It requires 3+ years of project management experience, ideally with AI data projects (speech, text, computer vision annotation, LLM annotation) and crowdsourcing/remote resourcing. The role is hybrid and demands strong client-facing, analytical, and cross-functional leadership skills.

Job Purpose
About the Role
The AI Project Manager is a dynamic and results-oriented leader within TrainAI, responsible for the successful life-cycle execution of a variety of AI-Data projects. This role involves utilizing expertise and technical skills to manage project budgets, timelines, and quality requirements.
The AI Project Manager is accountable for fostering professional client relationships, coordinating external vendors, and leading cross-functional project teams and partners.
About RWS Train AI Data Services
Training or fine-tuning artificial intelligence (AI) requires data. LOTS of data. However, not just any data will do – our clients need responsible AI data that's targeted, accurate and reliable to ensure machine learning (ML) success. But preparing AI training data is a monumental task that can take up the vast majority of AI project time, leaving AI teams with precious little time to focus on developing, deploying and evaluating ML models. RWS Train AI helps our clients address this challenge head-on.
With a seamless blend of technological understanding and human intelligence, RWS Train AI provides complete, end-to-end data collection and content generation, data annotation or labelling, human-in-the-loop data validation and generative AI data services for all types of AI, in any language, at any scale, based on the principles of responsible AI. Today, Train AI supports four of the world's top five technology companies, enhancing the performance of their generative AI applications by providing services such as prompt engineering, response refinement and red teaming with locale-specific domain experts across a broad range of topic areas and educational levels.
Job Overview
Key Responsibilities
•Developing and maintaining project plans, workflows, guidelines, and resource materials
•Providing effective analysis and reporting of project performance
•Tracking, monitoring, and controlling project financial, timeline, and quality performance
•Implementing effective risk management through issue identification, escalation, mitigation, and resolution
•Executing projects autonomously while coordinating with cross-functional teams to procure required resources and support
•Serving as the primary point of contact for clients and stakeholders
•Leading continuous performance improvements for projects and internal tools/processes
•Contributing to the knowledge and capability development of the department, team, and colleagues
Skills & Experience
•Business English language proficiency
•Exceptional interpersonal and relationship-building skills
•Effective written and verbal communication skills
•Established expertise in project management methodologies
•Outstanding teamwork and collaboration skills
•Demonstrated analytical and critical thinking, problem-solving, and decision-making skills
•Competency in business applications and collaboration tools (Microsoft suite, Google Workspace)
•Minimum Bachelor's degree or its equivalent
•3+ years of relevant project management experience or similar responsibilities
•Experience in end-to-end project management
•Fluency in a language other than English is a plus
•Experience managing AI data-related projects (speech, text, and computer vision data collection and annotation), LLM annotation experience preferred
•Experience in managing projects with crowdsourcing and remote resourcing solutions
•Background in the AI industry
Life at RWS
Our purpose is to unlock global understanding. This means our work fundamentally recognizes the value of every language and culture. So, we celebrate difference, we are inclusive and believe that diversity makes us strong. We want every employee to grow as an individual and excel in their career.

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