About
Sainsbury's is a retailer that moves millions of products to customers every week and operates a global supply chain. Its technology supports product availability, customer experiences, logistics, and store operations.
Responsibilities
•Help lead the delivery of Generative and Agentic AI services
•Deploy and configure production systems, focusing on automation, scalability, and security
•Collaborate with engineers to design, implement, and evolve the system
•Expand the evaluation framework with product owners and architects, ensuring solutions serve customers and logistics business goals
•Monitor new features and functionality and assess their operational implications to continuously improve services
•Identify and recommend ways to improve reliability and efficiency
•Maintain a service dashboard and reporting
•Produce and maintain documentation of support processes and resolutions to known operational issues
•Participate in a 24/7 on-call rota as required
•Feed insights into continuous platform improvement
•Contribute actively to an agile development team
•Engage with and influence stakeholders
Requirements
•Proven commercial Azure experience with AI Foundry, ACS/Telephony, Voice Live, and Azure ML
•Industry experience with Python, JavaScript, TypeScript, React, Redux, and Java
•Experience with LLMs, including real-time models
•Experience with Docker, Container Apps, containerized distributed systems, Terraform, Kafka, New Relic, MCP, and WebSockets
•Experience writing automated tests and maintaining CI/CD pipelines
•Experience with source and version control tools such as GitHub
•Experience working with Agile delivery teams in a fast-paced DevOps environment
•Diligent and positive approach to tracking with JIRA, system monitoring, security, and auditing
Nice to have
•Familiarity with Genesys
Benefits
•Colleague discounts across Sainsbury's, Argos, TU, and Habitat: 10% after four weeks, increasing to 15% at Sainsbury's every Friday and Saturday and 15% at Argos every payday
•Holiday allowance; option to buy additional holiday
•Performance-related bonus of up to 10% of salary, subject to company performance and eligibility
•Pension scheme and life cover
•Special offers and discounts on gym memberships, restaurants, holidays, retail vouchers, and hundreds of other retailers
•Season ticket loans, cycle-to-work scheme, health cash plans, pay advance, and employee assistance programme
•Up to 26 weeks' pay for maternity or adoption leave and up to 4 weeks' pay for paternity leave
•On-the-job training and development opportunities
•Flexible hours and flexibility in where and when colleagues work, combining remote and collaborative working in line with role requirements
•Benefit eligibility may depend on length of service and other criteria
