Senior AI Engineer - Consultant
Permanent, FR or NL + EN
Our Data & Digital team at Orange Business is a dynamic community of expert consultants revolutionizing Customer Experience, Cloud, Data, and AI across various sectors, including retail, finance, manufacturing, life sciences, and public services. With 30 years of expertise, we remain at the forefront of innovation, revolutionizing business transformation across industry with the full potential of AI and GenAI technologies at scale in a sustainable way. We have a significant international presence, with 20% of our activity extending beyond Belgium, and this number continues to grow. By joining us, you will be part of a global impact on businesses around the world.
Check out some of our ongoing projects:
•Orange Business dives into restoration of the coral reefs with Tēnaka: In order to monitor the effects of coral restoration programs, we are designing, implementing and monitoring a fish diversity counting system using Computer Vision.
•Our customer Sappi, a global pulp and paper company, requested our help to significantly reduce energy costs on a daily basis using analytics. Our team (10 consultants) is ingesting & transforming data, creating, deploying and optimizing multiple ML models and exposing it in dashboards to drive down energy consumption.
•Together with Carrefour we created a Unified Customer Feedback Insights Platform that used Generative AI to assign a topic and a sentiment to all incoming customer feedback, allowing us to have a unified and actionable view per topic.
•Agentic AI: automating part of the customer service for a major retailer through a multi-agentic system integrating ERP, CRM data and unstructured technical product documentation.
•Our Red Bull customer requested us to provide an agentic AI on one of their websites to support an end-user creative/brainstorming request.
•Our internal AI team is focusing on reviewing / re-inventing our way to providing IT Consultancy services leveraging the power of AI agents and coding models.
Orange Business is recognized "Best in Class" in Europe for 4 AI Categories including "GenAI services" in the 2024 PAC Radar. We value people who are proactive on every level, deliver exceptional results, work well with others, and make a clear impact on our clients and our business.
Responsibilities
As an AI Engineer, you'll be at the heart of exciting projects that leverage advanced analytics and machine learning. Your work will help our clients optimize their business processes by using, deploying and monitoring the latest AI technologies.
•Lead the Way: Design, deploy and monitor advanced analytical models tailored to meet the unique needs of our clients. From quick, high-impact proof-of-concepts to large-scale implementations, deliver solutions that create measurable value.
•Get Creative: Dive into projects involving natural language processing, generative AI, optimization, anomaly detection, and predictive analytics. Use cutting-edge machine learning techniques to create impactful solutions.
•Mentor and Collaborate: Share your expertise with junior data scientists and foster a collaborative environment. Work alongside cross-functional teams to integrate data-driven solutions seamlessly into client operations.
•Engage with Clients: Present findings and strategic recommendations, translating complex concepts into clear, actionable insights. Build strong relationships with clients to understand their evolving needs and spot new opportunities.
What matters most for this role
•Interest in digital transformation and data-driven solutions
•Proactive mindset and outside the box thinking to tackle challenges
•Able to explain technical concepts to a non-technical audience
•Excel in interpersonal communication and know how to have a professional and commercial approach with customers
•Value collaboration as a way to succeed
•Strong communication and presentation skills in French and/or Dutch + English
Your technical expertise
•A master's or bachelor's degree in IT, or a related technical field
•5 to 8 years of AI experience, with at least one Generative AI project and a proven track record of leading complex projects
•Programming: Expert in Python, with strong SQL skills
•MLOps: Deployment & monitoring of AI models at scale using docker, ML pipelines…
•Techniques and algorithms: Generative AI, regression, classification, NLP, clustering/segmentation…
•Cloud Data Platforms: Azure or GCP for AI projects is highly valued
•Generative AI: tools leveraging Gen AI or developing projects using Gen AI
•Business understanding & problem solving: Strong ability to grasp business requirements and develop or refine algorithms to meet those needs effectively
•DevOps methodologies: knowing what CI/CD and terraform is and being able to use it
•Good coding practices: best practices in coding and code refactoring
Some of the rewards of working at Orange Business
•A community of experts - as Digital Natives, we put innovation at the heart of our expertise. Continuously seeking new ideas, we proudly host regular "Guild" workshops and knowledge-sharing sessions through our Data Meetups
•Career growth possibilities towards roles such as AI Architect and AI Strategist
•A people-oriented organization with an open and inclusive culture that enables us to reach our full potential
•Hybrid ways of working and a modern & collaborative office in Brussels
•Compelling advantages including a yearly bonus scheme, flexible mobility with possibility for a housing budget, representation and expense allowances…
We screen applications on an ongoing basis, with the aim of conducting conversations and interviews as we receive them.
More about Orange Business
Orange Business is the Orange Group entity dedicated to businesses and organizations. Our unique history as a telco operator and now an IT services company enables us to support the sustainable digital transformation of enterprise businesses worldwide. We bring the rigor of a network and connectivity expert together with the agility of a global digital solutions integrator. We combine global presence with a local approach to get the most out of digital technology, from networks and cloud to data and service platforms.
Digital & Data is the dedicated Orange Business entity for professional services in digital and data, operating as part of the Orange Business European organization. We help enterprises design, build and deliver digital and data solutions, from consulting and advisory through to large-scale implementation and managed services, combining deep technical expertise with the operational agility of a ringfenced organization. By pooling expertise across countries, we offer clients a consistent European delivery model, the ability to reuse proven capabilities at scale, and seamless integration with Orange Business' wider proposition in network, AI, trusted cloud and cybersecurity.
