About the Role
Expereo is the Intelligent Internet Platform, connecting People, Places and Things anywhere, managing Internet Performance, and providing One Global Experience with Visibility, Control and Security through expereoOne. As the world's largest provider of managed internet, SD-WAN/SASE, and Cloud connectivity solutions, the company powers enterprises and government sites worldwide, serving Fortune 500 enterprises.
The Accounts Receivable Manager role is based in Katowice, Poland, reporting to the Global Finance Director. The position is responsible for leading the Billing and Collection teams, ensuring accurate and timely invoicing, optimising cash collection performance, managing credit risk, and driving excellence across the end-to-end Order-to-Cash (O2C) cycle.
Responsibilities
•Lead and develop the Billing and Collection teams, ensuring high levels of service, accuracy, and performance.
•Oversee the end-to-end billing process, ensuring invoices are generated accurately, on time, and in compliance with contractual and regulatory requirements.
•Manage the Order-to-Cash cycle, driving operational efficiency across billing, collections, cash application, and dispute resolution.
•Monitor and improve cash collection performance, reducing aged debt and optimising Days Sales Outstanding (DSO).
•Establish and maintain robust credit control policies and procedures to minimise financial risk.
•Partner with Sales, Customer Success, Operations, Compliance, and Finance teams to resolve billing disputes and improve customer payment performance.
•Ensure accurate allocation and reconciliation of customer payments and account balances.
•Prepare monthly reporting including billing performance, collections metrics, aged receivables, bad debt provisions, and cash flow forecasts.
•Lead month-end close activities relating to revenue, billing accruals, deferred revenue, and accounts receivable balances.
•Manage escalated customer account issues and coordinate external collections and legal recovery activities where necessary.
•Drive process improvement initiatives, automation opportunities, and systems enhancements to improve billing accuracy and collection efficiency.
•Support internal and external audits while ensuring compliance with internal controls, company policies, and applicable accounting standards.
•Manage sales agents process which includes monthly reporting, compensation, and communications.
Requirements
•Bachelor's degree in Finance, Accounting, Business Administration, or a related field.
•5+ years' experience within Accounts Receivable, Billing, Order-to-Cash, or Finance Operations.
•2+ years' leading an Accounts Receivable team, including performance management, coaching and workload planning.
•Strong understanding of billing operations, revenue recognition principles, collections management, and credit risk.
•Experience working within multinational or multi-entity organisations.
•Strong analytical and problem-solving skills with the ability to interpret financial and operational data.
•Experience managing complex customer contracts, pricing structures, and billing arrangements.
•Proven ability to influence stakeholders across Finance, Sales, Commercial, Operations, and Compliance teams.
•Strong systems experience with ERP and billing platforms such as SAP, Oracle, NetSuite, Microsoft Dynamics, Salesforce Billing, or similar solutions.
•Demonstrated success in process optimisation, automation, and controls enhancement.
•Fluent written and spoken English.
Conditions
Hybrid work arrangement in Katowice, Poland. Expereo emphasises its focus on Environment, Social and Governance, and states it is an Equal Opportunities employer supporting all employees regardless of background, religion, nationality, sexual orientation, age, or physical condition.
