Хуавей Текнолоджиз Казахстан

Account responsible for telecom operators

In short

This role manages relationships with telecom operator clients on behalf of Huawei, acting as the main liaison for contract negotiation, account strategy, and upselling. The company is a telecom/IT technology vendor, and the position sits within the sales organization at a senior level in Almaty. It demands fluent English, a higher degree in IT or Telecom, and prior experience in IT/Telecom pre-sales or sales.

Description
Main responsibility is to develop and maintain relationships with operator customers. Account Manager will be acting as a liaison between the operator's agencies and Huawei, ensuring that their needs and requirements are met.
Tasks
•Build and maintain strong relationships with operators, decision-makers, and relevant stakeholders. This involves regular communication, meetings, and providing excellent customer service.
•Identify opportunities for upselling and cross-selling to existing clients.
•Generate new business and revenue through strategic account management and the introduction of new products or services.
•Work closely with operators to negotiate and secure contracts.
•Ensure that all contracts comply with regulations and meet the needs of both parties involved.
•Develop and implement account management strategies to maximize client satisfaction and retention.
•Analyze customer needs, market trends, and competitor analysis to provide.
•Develop and implement strategic account plans to achieve sales targets and objectives.
•Act as the main point of contact for clients, addressing their concerns, and providing solutions to meet their needs.
•Collaborate with cross-functional teams, such as product development and marketing, to ensure client satisfaction and successful execution of projects.
•Stay up to date with industry trends, government regulations, and policies to provide accurate information and advice to clients.
•Prepare reports and presentations on account performance, sales pipeline, and market analysis for management review.
•Participate in networking events, trade shows, and industry conferences to establish and expand professional network.
•Collaborate with colleagues to identify and resolve any issues or conflicts that may arise with clients.
•Maintain accurate records of client interactions, sales activities, and any other relevant information in a CRM system.
Requirements
•Knowledge of English, fluent speaking - must
•Higher degree in IT, Telecom or related sphere
•Experience in IT, Telecom pre-sales, sales - must
Conditions
No conditions specified in the posting.

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