Jabil

Account Manager

In short

This role covers account development and management for Jabil, an engineering, supply chain, and manufacturing solutions provider, with the goal of maximizing revenue in line with company strategy. The job involves maintaining and growing a profitable customer portfolio, responding to sales enquiries, attending customer meetings, identifying new business opportunities, and liaising with global business units. It demands strong sales administration, relationship management, and market/competitor awareness skills.

At Jabil (NYSE: JBL), we are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, supply chain, and manufacturing solutions. With 60 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.
Job Purpose Summary
Responsible for account development and maintenance with the objective of maximising revenue in line with the Company's long and short-term strategic objectives.
Key Responsibilities & Accountabilities
•Maintain and develop a profitable customer portfolio through appropriate propositions and ethical sales methods.
•Gain a clear understanding of customers' business requirements.
•Respond to and follow-up sales enquiries using appropriate methods.
•Procure product in accordance with customer requirements and Company guidelines.
•Liaise internally in order to optimize quality of service, business growth and customer satisfaction.
•Liaise internally in order to resolve issues with both customers and suppliers including, when required, any financial issues.
•Attend and present at customer meetings, representing the Company in a professional manner at all times.
•Identify and report market and customer trends.
•Identify and qualify new business opportunities.
•Present and promote the Company to prospective customers, representing the Company in a professional manner at all times.
•Observe competitor activity and gather intelligence.
•Liaise with global business units to maximize overall Company sales opportunities.
•Ensure all sales administration is completed to a high standard and in a timely manner.
•Maintain and update customer database.
•Conduct and report account planning strategies when required.
•Attend industry functions when required.
This is a description of the job as it is currently constructed. It may be reviewed periodically and updated in order to ensure that the job description fully reflects the duties of the role. The above list is not an exhaustive list of duties and you will be expected to perform different tasks within your capabilities as necessitated within the overall business objectives of the Company.

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