Tasks
•Handle incoming requests from potential and existing partners, answer questions, help resolve issues, and support ongoing communication
•Qualify new partners by collecting information about traffic sources and passing relevant opportunities to Affiliate and Influence Managers
•Search for potential partners, work with contact databases, send introductory messages, and initiate communication
•Prepare basic analyses and reports on partners, incoming requests, and results, and track relevant market developments
•Work with related teams and an AI bot, monitor automated communication quality, and ensure smooth information handovers between shifts and responsible managers
Requirements
•English B1 or higher; able to read and understand written communication and communicate confidently with English-speaking partners
•Experience in customer support, account management, or another role involving direct communication with clients or partners
•Strong communication skills, including managing high volumes of correspondence, understanding partners' requests, and communicating information clearly
•Willingness to use AI and automation tools for text, information, and routine tasks, while checking output quality
Conditions
•High salary plus performance bonuses and salary revision
•Rotating 2/2 schedule: day shift 07:00–17:00; night shift 16:00–04:00
•24 days of holiday leave
•Corporate English lessons
•Opportunities for professional growth and development
