Job Description
The Account Manager End User will promote the sales of Rockwell Automation solutions, products and services to prospective and existing customers from within a defined sector, customer portfolio or geographical area following the sales strategy. This includes maintaining long-term business relationships and the creation of profitable sustainable business growth, including the pull-through of all Rockwell Automation's businesses. He will ensure collaboration, coordination and communication with the local distributor branches in their geographical area in terms of sales strategy, account management, operational business plan, new customer business development opportunities and vertical industrial segment knowledge.
You will report to the Sales Manager End User.
You can be located in Voisins Le Bretonneux (Paris) or Saint Priest (Lyon), France.
Your Responsibilities:
•Grow customers in the geographical area.
•Manage a portfolio of customer accounts to include existing and development Accounts.
•Guide others to ensure sales proposals and contracts are delivered to the customer in compliance with Company Policies, obtaining the appropriate approvals.
•Collaborate with all internal and external sales and support teams to increase market reach, assure sales coverage and provide appropriated order fulfilment.
•Build business relationship with Accounts through understanding their organization. Developing business relations with senior management, identifying main decision-makers and understanding their business, strategy and direction.
•Overall account coordination, and implementation of strategic sales tools to ensure effective approach to opportunity pursuit "Win Strategy".
•Share information about new potential Accounts with Sales Management for further analysis.
•Report any information relative to competition or market trends and new competitive product developments to the appropriate resources through standard required reporting formats.
•Use and up-to-date maintenance of the sales and customer relationship management tools (CRM i.e. Dynamics), optimizing activities by ensuring update to these tools promptly.
The Essentials - You Will Have:
•Bachelor's Degree.
•Prior experience in a technology-based organization serving the Life Science industry or the Consumer Packaged Goods industry (food and beverage, cosmetics, home products).
•French and English language skills (verbal and written).
The Preferred - You Might Also Have:
•Bachelor's Degree in an engineering/technical related field.
•Additional education in business administration or marketing.
•Typically requires a minimum of 2+ years of experience. Perfect if 5+ years of experience.
•IT, Automation, Software, and Services Industry experience.
•Diverse communication skills (social media, panels, corporate).
•Communication, and presentation skills.
•Experience delivering and exceeding goals.
•Influence to main customer decisions.
•Relevant Industry Knowledge.
•Experience in key account management and development.
•Demonstrate collaborative working, deliver results in a pressured environment.
•Work within complex matrixed organizations, Global / EMEA sales experience.
•Customer intimacy (complex diverse and global stakeholder map).
What We Offer:
Our benefits package includes:
•Volunteer Paid Time off available after 6 months of employment for eligible employees.
•Company volunteer and donation matching program – Your volunteer hours or personal cash donations to an eligible charity can be matched with a charitable donation.
•On-demand digital course library for professional development.
•Comprehensive mindfulness programs with a premium membership to Calm.
•Employee Assistance Program.
•Personalized wellbeing programs through our OnTrack program.
•... and other local benefits!
Rockwell Automation's hybrid policy aligns that employees are expected to work at a Rockwell location at least Mondays, Tuesdays, and Thursdays unless they have a business obligation out of the office.
