Job Description
As a Workshop Manager you will manage a team of engineers and technicians, oversee workflow planning, and improve programs to support business growth and operational efficiency.
You will report to the Engineering Manager. You will be located in Aldridge, West Midlands.
Your responsibilities - what you will do
•Lead daily workshop operations to ensure productivity, quality, and delivery targets are achieved.
•Manage, motivate, and develop a team of engineers, technicians, and support staff.
•Allocate resources to meet customer turnaround times and service level agreements.
•Monitor workshop performance through goals, reporting on productivity, quality, and financial performance.
•Ensure compliance with all Health & Safety, environmental, and quality standards.
•Drive continuous improvement initiatives to enhance efficiency, reduce waste, and improve customer satisfaction.
•Work closely with customers, suppliers, and internal departments to resolve issues and support our goals.
•Manage workshop equipment, tooling, and maintenance requirements.
•Support recruitment, training, performance management, and succession planning activities.
•Ensure accurate documentation, repair records, and quality control processes are maintained.
The essential - you will have
•Experience in a workshop, manufacturing, engineering, or industrial repair management role.
•People management skills.
•Experience managing operational performance against Indicators and budgets.
•Excellent planning and organizational skills.
•Experience with Health & Safety requirements within an engineering environment.
•Proficient in Microsoft Office and business management systems.
The preferred – you might also have
•Background in industrial automation, electronics repair, electrical engineering, or manufacturing.
•Lean Manufacturing, Six Sigma, or Continuous Improvement experience.
•Engineering qualification (HNC/HND, Degree, or equivalent).
•Bachelor's degree.
•1+ years of experience managing customer-focused operational teams.
What we offer
•Comprehensive mindfulness programs with a premium membership to Calm
•Volunteer Paid Time off available after 6 months of employment for eligible employees
•Company volunteer and donation matching program – your volunteer hours or personal cash donations to an eligible charity can be matched with a charitable donation
•Employee Assistance Program
•Personalized wellbeing programs through our OnTrack program
•On-demand digital course library for professional development
•Pension scheme and other attractive local benefits
