JDA

Workday Consultant - Talent & Performance

In short

This role manages day-to-day Workday HCM support tickets and enhancements as an individual contributor, focused on Workday Security, Succession Planning, Talent & Performance, and Reporting. The company is part of the ASIS team supporting Blue Yonder's Workday platform, troubleshooting production issues and delivering secure, scalable configuration changes. It demands 6–8 years of hands-on Workday consulting/development experience (not testing), covering security configuration, succession planning, talent/performance processes, and advanced reporting (custom reports, calculated fields, RaaS).

Scope
•Core responsibilities include managing day-to-day support tickets and delivering enhancement requests, with a primary focus on Workday Security, Succession Planning, Talent & Performance, and Reporting.
•As part of the ASIS team, this position will help advance the Workday HCM solution by troubleshooting production issues, applying best practices, and delivering secure, compliant, and scalable enhancements across Workday functional domains.
•The role includes configuring new security groups and security policies, supporting succession and talent processes, and developing reports and calculated fields to meet business and operational needs.
•We are looking mainly for an individual contributor who can deal with end-to-end enhancements and implementations.
•Who can quickly understand the process and kick start the work and deal with production issues.
What You'll Do
•Own day-to-day Workday HCM operations, with emphasis on Security, Succession Planning, Talent & Performance, and Reporting, including incidents, service requests, and minor-to-major enhancements. Along with Absence and Time Tracking experience will be an added advantage.
•Analyse and troubleshoot production issues involving security access, business process steps, talent processes, succession events, performance reviews, goals, and reporting; perform root-cause analysis and implement corrective actions.
•Configure and maintain Workday Security, including security groups, domain security policies, business process security policies, role assignments, user-based security, and role-based access controls, following least-privilege principles.
•Configure and support Succession Planning, including succession pools, succession plans, talent cards, candidate readiness, critical positions, and related security and reporting.
•Configure and support Talent & Performance processes, including goals, performance reviews, calibration, feedback, talent reviews, competencies, and development plans.
•Develop and maintain Workday reports and data outputs, including custom reports, advanced reports, matrix reports, composite reports, dashboards, discovery boards, calculated fields, and Report-as-a-Service (RaaS).
•Ensure secure access to sensitive talent, succession, and performance data; support periodic access reviews, segregation-of-duties assessments, and audit requests.
•Partner with product, platform, engineering, HR, and business teams throughout the delivery lifecycle, including requirements gathering, solution design, configuration, testing, deployment, documentation, and hyper-care.
•Support data validation, report reconciliation, downstream consumption, and integration troubleshooting as needed.
•Align with Blue Yonder core values: Empathy, Results, Relentless, and Teamwork.
What We Are Looking For
•6–8 years of experience in Workday as a consultant or a developer but not as a tester.
•Proven experience managing Workday enhancement programs or Workday-related initiatives being an individual contributor.
•Strong Workday Security experience, including security groups, domain security, business process security policies, user-based security, role assignments, and role-based access control.
•Strong experience with Workday Succession Planning, including succession pools and plans, candidate readiness, critical roles, talent cards, and succession-related reporting.
•Strong Workday Talent & Performance experience, including goal management, performance reviews, calibration, feedback, competencies, talent reviews, and development planning.
•Proven Workday reporting skills, including custom and advanced reports, matrix and composite reports, calculated fields, dashboards, discovery boards, and RaaS. BIRT experience is a plus.
•Proven ability to troubleshoot production issues, manage day-to-day support tickets, and deliver enhancements with minimal supervision.
•Working knowledge of at least one additional Workday functional area, such as Recruiting, Learning, Benefits, or Time and Absence, is preferred.
•Strong stakeholder management, analytical, documentation, and communication skills, with the ability to translate business requirements into secure and scalable Workday solutions.

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