Job Title: Senior UX Designer
Flight Management is a mission-critical airline operations solution that supports the preparation of every flight before departure. Our products enable airlines to optimize aircraft loading, calculate aircraft weight and balance, generate regulatory-compliant load sheets, manage operational changes, and ensure flights depart safely, efficiently, and on time.
As a UX Design Specialist, you will help shape the future of airline operations by designing intuitive, user-centered experiences for complex operational workflows. Working closely with Product Managers, Engineers, Flight Management experts, and airline customers, you will transform user needs and business objectives into impactful digital experiences across desktop, web, and mobile platforms. You will also contribute to the evolution of AI-powered user experiences and leverage AI capabilities within the AI-Driven Development Lifecycle (AIDLC) to accelerate research, design, validation, and delivery.
Responsibilities
•Conduct user research, workshops, usability testing, and validation activities to understand user needs, workflows, and operational challenges.
•Design user journeys, information architecture, wireframes, prototypes, and high-fidelity experiences across desktop, web, and mobile platforms.
•Translate complex operational and business requirements into intuitive, accessible, and consistent user experiences that balance usability, efficiency, technical feasibility, and regulatory requirements.
•Partner with Product Managers, Engineers, domain experts, and airline customers throughout the product lifecycle to ensure solutions meet user, business, and operational needs.
•Design experiences that reduce cognitive load, minimize user errors, and support confident decision-making in mission-critical and safety-critical environments.
•Design AI-assisted experiences that improve decision-making, productivity, and operational efficiency.
•Contribute to Amadeus Design Systems, accessibility standards, UX patterns, and design best practices to promote consistency and scalability across products.
Requirements
•Proven experience in UX Design, Product Design, Interaction Design, or a related field.
•Strong portfolio demonstrating user-centered design thinking from discovery through delivery.
•Solid understanding of interaction design, information architecture, usability principles, and user research methodologies.
•Experience conducting user interviews, workshops, usability testing, and validation sessions.
•Proficiency with modern design and prototyping tools; Figma experience is an advantage.
•Experience designing enterprise, B2B, SaaS, or other complex software solutions.
•Experience designing for desktop, web, and mobile platforms.
•Familiarity with Design Systems, reusable design patterns, and accessibility standards.
•Experience working within Agile, multidisciplinary product teams.
•Familiarity with AI-assisted design tools and AI-enabled user experiences.
•Figma make experience is an advantage.
•Strong communication, facilitation, and stakeholder management skills.
•Experience in aviation, transportation, logistics, or other operational domains.
•Experience designing for regulated, mission-critical, or safety-critical environments.
•Knowledge of flight operations, aircraft weight and balance, load control, or operational planning.
•Experience designing data-rich, workflow-driven, or decision-support applications.
Interested candidates should reach out to the hiring manager and submit a resume, cover letter, and ideally a portfolio demonstrating their design work and process.
What Amadeus Offers
•A critical mission and purpose: the opportunity to help shape products that support safe, efficient, and reliable airline operations worldwide.
•A truly global company, in people, business, processes, and culture.
•Opportunities to learn through on-the-job training, formal learning activities, and daily interactions with colleagues.
•A caring environment that supports both career and personal/family life.
•A complete rewards offer, including salary, bonus, equity, and benefits.
•A flexible working model.
•A diverse and inclusive community.
•A reliable company built on trust and long-lasting relationships with customers, partners, and employees.
