Описание
Описания нет
Задачи
•Process driver and vehicle additions, deletions, swaps, and VIN corrections.
•Handle endorsements across lines of business: Liability (AL), Physical Damage (PD), Motor Truck Cargo (MTC), General Liability (GL), and others.
•Prepare, review, and issue Certificates of Insurance (COIs) and official policy documentation.
•Coordinate with US insurance carriers and follow up on pending endorsements and service requests.
•Process policy renewals, changes, and ongoing servicing tasks while maintaining accurate system notes.
•Monitor incoming requests via servicing emails, Telegram, chat, and phone queues.
•Log 100% of incoming servicing requests into TIMS within 15 minutes, assigning proper ownership and due dates.
•Classify and route endorsements, carrier replies, COIs, quotes, and billing inquiries to the correct teams.
•Verify required intake documentation (CDL, MVR, DOB, VIN, registration, loss payee, PCR, unit value, etc.).
•Flag missing information, duplicate submissions, unauthorized requesters, or accounts near expiration/cancellation.
•Enforce the email-only endorsement request policy, guiding clients from chat/phone to formal email submissions.
•Complete EOD reviews to ensure zero unassigned items remain, submitting daily reports to management.
Требования
•Hands-on experience in US Commercial Trucking Insurance policy servicing.
•Strong knowledge of commercial trucking policies, endorsements, coverage types (AL, PD, MTC, GL), and carrier workflows.
•Hands-on experience with Agency Management Systems (AMS/TIMS), CRMs, Excel, and ticketing tools.
•Узбекский: родной или свободный.
•Киргизский: родной или свободный.
•Русский: родной или свободный.
•Английский: продвинутый уровень письменного и устного владения (профессиональная переписка с брокерами и страховщиками из США).
Условия
Условий в вакансии нет
