About Charlotte Tilbury
Founded in 2013 by world-renowned makeup artist and beauty entrepreneur Charlotte Tilbury CBE, Charlotte Tilbury Beauty has transformed the global beauty industry with one mission: to empower everyone, everywhere to look and feel like the most confident version of themselves. With our easy-to-use, easy-to-choose, easy-to-gift icons, we've become one of the most talked-about beauty brands on the planet - and the magic is only growing. Today, we're a global beauty phenomenon, scaling at record speed across 50+ markets with over 3,000 Dream Team members bringing the Tilbury magic to life every single day. Across the world, our Retail Teams and Magic Offices work hand-in-hand to shape the Charlotte Tilbury experience - from the glamour of London and the style capitals of Europe, to the energy of the Americas, the vibrant beauty hubs of the Middle East and the fast-growing innovation centres across APAC.
As UK Payroll Manager, you will be responsible for leading the delivery of an accurate, compliant and efficient UK payroll service for Charlotte Tilbury employees. Reporting to the Global Head of Payroll, you will play a key role in ensuring payroll operations run smoothly whilst continuously enhancing processes, controls and employee experience. You will work closely with HR, Finance, Reward and payroll provider to ensure payroll is delivered accurately and on time, whilst maintaining compliance with all relevant UK legislation. The successful candidate will be a proactive payroll professional with strong technical expertise, excellent stakeholder management skills and a passion for continuous improvement. This role requires someone who can challenge existing ways of working, identify opportunities for enhancement and implement scalable payroll solutions that support Charlotte Tilbury's continued growth.
Responsibilities
Payroll
•Oversee the end-to-end UK payroll process, ensuring all employees are paid accurately and on time
•Manage the relationship with the payroll provider, ensuring service levels, performance measures and contractual obligations are consistently achieved
•Review and approve monthly payroll outputs, validating payroll calculations, statutory deductions and final payroll reports
•Ensure all payroll activities comply with HMRC legislation, PAYE, National Insurance, Auto Enrolment Pension requirements and other statutory obligations
•Oversee the accurate processing of starters, leavers, salary changes, bonuses, commissions, overtime, benefits and statutory payments
•Ensure all third-party payments, including pensions, court orders and benefit deductions, are administered accurately and within required deadlines
•Manage payroll reconciliations and controls, ensuring risks are identified and mitigated
•Coordinate year-end payroll activities including P60s, P11Ds (where applicable), PSA submissions and statutory reporting requirements
•Maintain payroll policies, procedures and governance documentation
Compliance and Governance
•Act as the UK payroll subject matter expert, ensuring ongoing compliance with payroll legislation and industry best practice
•Monitor legislative changes and assess business impact, implementing required updates to payroll processes and systems
•Develop and maintain robust payroll controls and audit processes to ensure compliance and mitigate risk
•Support internal and external audits, ensuring payroll records and processes meet regulatory requirements
•Ensure compliance with National Minimum Wage regulations, gender pay gap reporting requirements and other statutory obligations
Stakeholder Management
•Build strong relationships with HR, Finance, Reward, People Services and external partners
•Provide expert guidance on complex payroll matters including maternity, paternity, sick pay, salary sacrifice arrangements and payroll taxation
•Partner with Finance to ensure accurate payroll accounting, reconciliations and reporting
•Act as an escalation point for complex payroll queries and issue resolution
Analysis
•Produce accurate payroll reports, reconciliations and management information to support business decision-making
•Analyse payroll trends, costs and variances, providing insight and recommendations to stakeholders
•Support annual budgeting and forecasting processes through payroll-related reporting
•Ensure payroll reporting is accurate, timely and aligned with business requirements
Continuous Improvement
•Drive process improvements that enhance payroll accuracy, efficiency and employee experience
•Support payroll-related systems implementations, upgrades and transformation projects
•Work collaboratively across the People function to streamline processes and improve data quality
•Identify opportunities to leverage technology, automation and best practice within payroll operations
•Lead or support key payroll projects as required, including compliance initiatives and system enhancements
Reports into the Global Head of Payroll.
Requirements
•Managerial experience coordinating and processing payroll across the UK
•Experience and knowledge of pension regulations, particularly with regards to auto-enrolment
•Advanced knowledge of MS Office systems, in particular Excel and PowerPoint
•Excellent analytical skills
•Ability to multi-task, particularly under pressure
•Accuracy and thoroughness and attention to detail
•Intermediate numerical, analytical, and data manipulation skills
•Excellent communication both verbally and written, with the ability to adapt to different audiences
•Ability to share findings in a simple and coherent manner
•Ability to apply logical and well thought out solutions to complex situations
•Ability to identify efficiency improvements to work streams and processes
•Ability to understand and manage processes and associated risks relevant to work stream
•Understanding of retail environment and approach issues with a solution-focused and commercially driven mindset
•Ability to motivate and lead a team
Benefits
•Hybrid working model with flexibility, allowing you to work how best suits you
•25 days holiday (plus bank holidays) with an additional day to celebrate your birthday
•Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey
•Pension and life assurance for all
•Wellness and social benefits including Medicash, Employee Assist Programs and regular social connects with colleagues
•Dog-friendly days and spaces
•Generous product discount and gifting
