Job Summary
Iron Mountain is seeking a skilled and motivated Transportation Coordinator to join our Transportation Operations team. In this role, you will be responsible for enabling an efficient day-to-day transportation operation by supporting our supervisors and couriers through effective route staffing, training, and communication. You will be a vital part of a dynamic team dedicated to maintaining operational excellence and delivering top-tier service to our customers.
What You'll Do
In this role, you will:
•Plan and execute daily route planning and courier task assignments using routing software to construct efficient routes and achieve optimal performance metrics.
•Collaborate with drivers, customer service representatives, and management to resolve delivery issues, provide phone coverage, and ensure seamless backup coverage for absences.
•Ensure compliance with safety, security, and organizational standards by training drivers, conducting check rides, and monitoring daily transportation administration processes.
What You'll Bring
The ideal candidate will have:
•1 to 2 years of experience in transportation or courier operations, with a strong foundation as an expert-level courier.
•Strong knowledge of routing operations, courier staffing, and transportation administration workflows.
•Proven ability in problem-solving, resolving common customer service issues, and leading by example to support and instruct team members.
What We Offer (Benefits)
•Rate: $28.31-$31.00 per hour.
•Monday-Friday
•Shift 11:00am -8:30pm
•.50 Cent Shift Differential
•Competitive compensation aligned with experience.
•10 paid days off (7 paid holidays plus 2 weeks paid vacation) plus sick pay.
•Comprehensive health, wellness, and retirement plans, including full health and dental benefits starting on the first day of employment, and a 401(k) with Company Match.
•Opportunities for continuous learning and professional growth through tuition reimbursement.
Reasonably expected salary range: $58,900.00 - $73,600.00. Please note that an employee's starting salary may vary based on a variety of factors. Where State, Municipal, Provincial, Territorial or other legal minimum wages exceed the federal minimum wage, employees are entitled to the higher rate.
Category: Transportation
