Genesis Group AG

Technical Product Manager — Telco & eSIM Platform

In short

This role owns the technical implementation and reliability of an international eSIM provider's telecom services, covering the full eSIM lifecycle from provisioning and activation to troubleshooting and post-release improvements. The company serves 3+ million active users across 200 countries and works with vendor/telco APIs, ICCID/IMSI/EID/SM-DP+ provisioning flows, and Apple/iOS eSIM integration. It requires hands-on telecom/eSIM/MVNO experience and close collaboration with Product, Engineering, QA, and Support teams, fully remote.

About the Company
Yesim is an international eSIM provider with 7+ years of experience in delivering secure, seamless connectivity anywhere in 200 countries around the world. We specialize in fast, secure, and global connectivity through advanced eSIM mobile solutions for 3+ million active users. Our innovative app allows users to manage multiple eSIMs within a single account - allowing users to effortlessly juggle several plans and share connectivity.
About the Role
We're looking for a Technical Product Manager to own the technical implementation and reliability of our eSIM and telecom services. Working closely with Product, Telecom, Engineering, QA, and Support, you'll turn vendor capabilities, coverage, plan rules, and provisioning requirements into reliable product solutions — from integrations and technical requirements to troubleshooting and post-release improvements.
Responsibilities
•Own the technical side of the eSIM lifecycle: provisioning, installation, activation, network registration, usage, top-ups, and edge cases.
•Work with ICCID, IMSI, EID, MSISDN, APN, SM-DP+, activation codes, plan mapping, and provisioning statuses.
•Launch and improve telco/vendor integrations involving APIs, webhooks, status mapping, error handling, logging, and monitoring.
•Investigate production issues with Support, Engineering, and Telecom and turn recurring problems into systematic improvements.
•Prepare clear requirements, acceptance criteria, and test scenarios for Engineering and QA.
•Own technical changes through release and post-release validation while keeping documentation and debug flows up to date.
Requirements
•Hands-on experience in telecom, eSIM, connectivity, roaming, MVNO/MVNE/MNO, or carrier integrations.
•Strong understanding of eSIM activation and provisioning flows, including ICCID, IMSI, EID, SM-DP+, APN, and network registration.
•Understanding of Apple/iOS eSIM provisioning, device compatibility, carrier/profile settings, and common installation and activation issues.
•Experience with telco/vendor APIs, webhooks, logs, errors, and production troubleshooting.
•Ability to translate complex technical issues into clear product and engineering requirements.
•Experience with Jira, Confluence, and/or Notion.
What We Offer
•Fully remote work with an international team.
•Direct impact on the technical quality and reliability of a global eSIM product.
•Ownership of complex eSIM and telecom integrations from requirements through production.
•Close collaboration with Product, Telecom, Engineering, QA, and Support.
•Hands-on work with real-world roaming, provisioning, and connectivity challenges.
•Plenty of room to influence both product development and technical processes.

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