Lighting

Technical Engineer - M2O Digital - AEP & AJO

In short

This role builds and operates customer-data solutions on Adobe Experience Platform (AEP/Real-Time CDP) and Adobe Journey Optimizer (AJO), including unified profiles, identity stitching, audience segmentation, and personalized customer journeys. It's posted by Signify (lighting/IoT company) for its Bangalore office, requiring 4–6 years of hands-on experience with AEP and AJO/JO. It demands strong XDM schema, API, SQL, HTML and JavaScript skills, plus experience building responsive multilingual email templates and complex customer journeys.

About Signify
Through bold discovery and cutting-edge innovation, we lead an industry that is vital for the future of our planet: lighting. Through our leadership in connected lighting and the Internet of Things, we're breaking new ground in data analytics, AI, and smart solutions for homes, offices, cities, and beyond.
At Signify, you can shape tomorrow by building on our incredible 125+ year legacy while working toward even bolder sustainability goals. Our culture of continuous learning, creativity, and commitment to diversity and inclusion empowers you to grow your skills and career.
Job Description – Adobe AEP & AJO Developer
Educational Qualification
•Bachelor's or Master's degree in Computer Science, Information Technology, Software Engineering, Computer Engineering, Data Science, or a related discipline.
Experience
•Minimum 4–6 years of hands-on IT experience working with Customer Data Platform-Adobe Experience Platform (AEP/Real-Time CDP).
•Strong hands-on experience with Adobe Journey Optimizer (AJO) and Adobe Journey Orchestration (JO).
•Experience implementing customer-data solutions across web, CRM, e-commerce, and other enterprise platforms.
Adobe AEP Technical Competencies
Mandatory:
•Strong knowledge of XDM schemas, datasets, identities, dataflows, sandboxes, profiles, and merge policies.
•Build unified customer profiles using identity stitching, identity graphs, merge policies, and Real-Time Customer Profile.
•Experience with AEP Sources and Destinations, including batch and streaming integrations.
•Create and manage audiences using rule-based, batch, streaming, and edge segmentation.
•Experience working with profile and events APIs.
Good to have:
•Experience with Query Service, SQL, Data Distiller, calculated attributes, and data validation.
•Meta/Social media Integration Experience: hands-on knowledge of Meta Ads, Meta Custom Audiences, Meta Pixel, and Conversions API.
Adobe AJO Technical Competencies
Mandatory:
•Strong experience building complex customer journeys and campaigns in Adobe Journey Optimizer.
•Experience working with custom actions, events.
•Strong HTML and JavaScript skills to create reusable email templates, content fragments, themes, personalization rules, dynamic content, and multilingual communications.
•Experience developing responsive email templates and ensuring compatibility across major email clients.
Good to have:
•Familiarity with experimentation, content testing, A/B testing, and campaign optimisation.
•Understanding of message throttling, frequency capping, quiet hours, journey re-entry, conflict management, and communication governance.
Programming and Integration Skills
•Good hands on of REST APIs
•Strong SQL, HTML and scripting languages such as JavaScript or Python.
Preferred Certifications – Good to have
•Adobe Certified Professional or Adobe Certified Expert in Adobe Experience Platform.
•Adobe Journey Optimizer certification.
Functional Competencies
•Analytical skills
•Knowledge of Agile / Scrum methodology.
•IT savvy, adept at designing and implementing
•Fluent written and verbal English skills
•Good at communication and presentation skills.
Location: Signify office, BCIT, Bangalore
Everything we'll do for you
You can grow a lasting career here. We'll encourage you, support you, and challenge you. We'll help you learn and progress in a way that's right for you, with coaching and mentoring along the way. We'll listen to you too, because we see and value every one of our 27,000+ people. We believe that a diverse and inclusive workplace fosters creativity, innovation, and a full spectrum of bright ideas. With a global workforce present in 70+ countries, we are dedicated to creating an inclusive environment where every voice is heard and valued, helping us all achieve more together.

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